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"I think the big problem they have the staff is the same as everywhere else. Young staff inexperienced that have been thrown in the deep end to deal with people that obviously have travelled and now know how it works and some points are disappointing. When the young staff don’t listen to the orders i.e. the dining room when two meals arrive and one person sits there because the order was never taken at exactly the same time how this happens. I don’t know but the problem was resolved."

"David was a great host!! Breakfast was great! Room was spacious clean and we loved the bathtub!🛀"

"We had the most lovely stay in Fairmont hotel, ever since I booked the rooms and called the staff to let them know I’m bringing my son with a disability in a very complex need. They make sure they cater everything we need. My other son also enjoy the activities the ice skating, arcades room, stroll in there beautiful garden and of course the pool. We will soon be back for sure, this time we stay longer."

"Stylish, luxury and stunning view. The room was clean and had everything we needed. Piano player and staff were wonderful. A comfortable first-time stay and we'll be back. Thank you"

"Na"

"Very clean and convenient to attractions in the blue mountains Not there is no lift. Fortunately we were on the first floor ( 2 flights of stairs) Would stay again."

"I had a wonderful stay at Silvermere. From the moment I arrived, I felt welcomed and comfortable. The property was beautiful, peaceful and very well maintained, making it a lovely place to relax and unwind. The room was comfortable, clean and had everything I needed for a pleasant stay. The atmosphere was warm and inviting, and the service was friendly and attentive throughout. I really enjoyed my time at Silvermere and would happily stay again. I highly recommend it to anyone looking for a...

"It hasn't bern first time for me at this property. I keep coming back. All good."

"Clean, great breakfast buffet"

"Very clean room and staff were fantastic just need a bit more gluten free options for full on coeliacs thanks"