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"It is clean but there was a big spider crawling on the bed frame. Asked the receptionist for help they came but they did’t caught it as one of them was more scared than the spider. You can clearly hear the sound of closing door of nearby rooms. So you can wake up with the loud banging noise."

"Very nice stay and good facilities"

"Hotel was great and staff were great. Only thing I disliked was the gym - the machines are extremely old and rusting."

"Very friendly staff"

"Lovely clean room the staff were very friendly and the cafe breakfast was gorgeous"

"Great place for a family trip. Will return. Staff were excellent especially reception staff."

"Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships."

"Rooms were spacious, modern and clean. We didn’t use the spa due to only staying one night and the extra charge as booked through Expedia but if book direct, it’s included. Breakfast was £16.95 and worth it. Great choice. Lovely outdoor seating area. Beds comfy. Bathrooms good. Quiet location. All was good."

"Beautiful location on the Southampton waterfront and close to several museums, restaurants and shops. The hotel was very nice but the shower was not very hot and turned cold during a shower. The restaurant was nice but very expensive. Nearby restaurants were much better."

"this is a small boutique hotel that doesn’t really have any amenities that I’m aware of. However, because the hotel is a straightforward boutique and Restaurant, the staff really shines, and they were wonderful. We booked several rooms for a wedding party and it worked out super well. I saw only one real downside to the hotel and that is the number of steps required to get around, so if you are older or emo, this hotel could be very difficult for you as there are no lifts. Beyond that cut I...

"We loved the blend of it being a hometel. Was so clean and comfortable like home but had the amenities of a hotel. Having breakfast onsite was great. Absolutely loved the decor."

"Wundervolle Unterkunft, sehr nettes Personal, grossartiges Frühstück- danke es war ein schöner Start in die Kreuzfahrt 👍"

"Hotel staff and concierge were great. Breakfast was excellent for a buffet. The restaurant and pub seemed to have staffing problems and were not attentive. The facility is showing it's age, however. Still, it was convenient to the mall for shopping. A little to far to walk to the Horizon cruise terminal with any luggage, but the concierge hooked us up with a taxi."

"Very clean and comfortable beds and lovely room. The staff were very efficient and friendly"

"We liked best the central location in High Street. So easy to walk to the shopping centres and restaurants/ bakeries all close by. Also easy to walk to the Tudor House, an attraction that I enjoyed visiting. It's value for money. The elevator (lift) is old-style, so be prepared that it can take at most 2 big luggages and one person. Thank you Beatrix, you have been so helpful in giving me directions, and in calling our taxi for our ride to nearby Southampton cruise terminal. CCTV...

"Very short taxi ride to the cruise terminals. Staff very helpful making sure you get to the correct terminal. Nice people. Close to the Duke of Wellington pub that had great fish and chips, history and people. So much fun."

"Me gustó mucho"