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"The involvement of the owner at dinner made the experience unique and personal."

"The staff went out of their way to help us, and always with a smile. The food was excellent with reasonable variety at breakfast. transportation/ bus station is 10 meters from the entrance. I loved this place."

"The hotel staff was super friendly and helpful from the moment we arrived until the moment we left. Mashir (?), a server in the bar/restaurant, must have noticed how tired and hot we were when we arrived and he came over and gave us cool water. He was a fabulous server and tended to our needs. We really appreciated the service we received. Our only complaint was the room was very hot. It felt great when we arrived, but it got progressively hotter. Otherwise, the room was very clean and...

"Very nice clean and good breakfast. Staff very helpful would definitely stay again."

"Best Location"

"Room was clean. Hotel is in a great location next to the old city. Only complaint is that the toilets are too high."

"Lovely big room which was spotless and had all the amenities. Staff were friendly and helpful. Great location and useful transport options in the local area. Once I had worked out parking then that wasn’t a problem. Parking is on the 5/6/7th floors of the shopping centre car park. You then have to go down the car park lift, walk through the mall and go up the lifts at the front of the shopping centre to the hotel."

"Customer service is what makes the difference at the Gaia. Centrally located adjacent to the train station. Would happily stay here again"

"Great spot. Across from a large mall, the Rhein river, restaurants and tram. Great breakfast."

"Alles prima"

"Tout était parfait"