"This was our 4th stay at JetPark Auckland & once again it didn't disappoint. We opted for a pre check in which made the arrival process much quicker. The staff at reception are consistently efficient, friendly & exceedingly helpful. Rooms are immaculate & comfortable. We were not disturbed by any exterior noise or people arriving late or leaving early. Would highly recommend this Hotel."
"The staff were very friendly, extremely helpful, I think they went above snd beyond with help and service, rooms were very clean and food was great the only thing we didn’t like in the dining area we were seated near the windows and it was very cold."
"The bed and bedding was exceptionally comfortable. We got a room with a hot tub on the balcony. Though it wasn’t exactly private as the people above us could see us as well as the partition between balconies was perforated metal and you could see through it as well. We did enjoy the hot tub after a long day or exploring. "
"I like the service provided by the staff. They are friendly and accommodating.
I am concerned that one has to request a bath mat if one wishes to have one. I think that it's something that should be available in all bathrooms. Also a hand rail on the bathroom wall would be great while one is having a shower standing in the bath tub.
Otherwise Heartland hotel Is a great place to stay."
"Initially I booked temporary as I wanted to see environment. Amazing staff, very helpful and friendly.
Extended my stay for One more week
Washroom very clean, I have seen staff cleaning every other hour
Highly recommended"
"The hotel itself has a really cool vibe throughout. Everything is well-maintained and also retro chic. The restaurant is fantastic. We went to high tea and cannot say enough about how wonderful the offerings were. The staff is extremely friendly and the rooms were super comfortable and clean. Also, have to say the tub was fantastic and very deep so made for a wonderful evening hot soak with bath salts readily available!! The only thing I will say is a possible negative is that the parking garage...