"The Hotel Schweizerhof in Bern is an iconic hotel right in the centre of Bern, within easy walking distance of the train station, shops and restaurants. We utilised the valet parking service to park our hire car and asked for the car to be ready the next day at 10am. The concierge staff had the car ready ahead of time and were quick to help with our luggage. The staff at the reception and in hotel restaurant - Jack’s Brasserie were also wonderful. Our room was also presented to a very high...
"We travel a lot but we have never seen such a nice staff anywhere. Shayan is a sweetheart and extremely nice and helpful. My son was sick and one of staff went out of her way to make kitchen make a soup for him. You don’t see these kind of stuff often. Thank you to all the staff.!"
"Church bells chiming every 15 minutes, I should have inquired.
Breakfast is simple as could be, in a windowless cellar room.Staff unfriendly when asked for help.
Room had builder's issues. This was communicated with owner in person."
"The location was absolutely breathtaking right on the lake. Everything was within walking distance great food great drinks great shopping. It was truly amazing. The staff was super helpful and friendly parking right up front or in the garage below. Highly recommend this hotel."
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