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"Our stay at the prize hotel was very good, we were pleased.We slept well in a comfortable beds.The room is spacious with ac and the bathroom is wide enough.Good breakfast too."

"super nice staff, rooms were updated and clean, great location close to everything but no parking on site"

"Overall a great stay but I think the A/C should be controlled in the room to go below 20 degrees Celsius. Also the front desk staff were great but they need to communicate what tram stop to get off at rather than just the direction of the tram. Would stay here again! Food was great too!"

"Air conditioning was terrible, shower area smells of sewage. Was assured by supervisor a portable air conditioner would be sent to our room but it never arrived. The service on the 6th floor bar was terrible and slow. The bathroom single sink has VERY little counter space and made it difficult to get ready in the morning. Jack’s Steakhouse was about empty at 7:00 pm and the prices were very high."

"Good location, walking distance to city center. "

"The room was amazing. Large, beautiful, comfortable, clean. Great location. Not the best price. Staff doesn’t respond to emails but are very friendly and helpful otherwise."

"This hotel was a great find in the heart of Bern! The room was spacious with a very comfortable bed and pillows. Air conditioning was a huge plus! The bathroom is spacious and had a great shower! The hotel is within walking distance of old town, with plenty of restaurants, shops and bars. You can easily explore the city on foot from this location, or by taking the tram. There is a tram in town that is super easy to take...make sure to ask the front desk for a free pass. There is no on site...

"Everything is good"

"Staff were quite good and helpful . Rooms were a good size . Tv was up to date .convenient to have to free access to city travel by trains and bus that the hotel offers and station adjacent to the hotel . A couple things I would like to have had would be a Safe in the room for our valuables another would be a coffee machine rather than buying one from lobby or adjacent property. If your like me I have my coffee before I go anywhere in the morning . Overall all it was a nice stay ."

"Breakfast. Very good"

"We loved the roof top grill"

"Das Grauholz ist überhaupt nicht grau, sondern ein Ort voller Leben und Freundlichkeit"

"Located beside train station which is super convenient. I stayed one night and got the apartment closest to station. Wasn't a problem for me but light sleepers beware. When I walked in the first thing I noticed was a lingering food smell. Would have appreciated if the apartment was aired out for incoming guests. The cleanliness of the shower was also a little suspect with hair and streaks of dirt. Everything else seemed clean. Bed was medium firm and comfy. Communal area is interesting and I...

"The staff was very kind and helpful. My son enjoyed using the gym. It’s a beautiful hotel and located well. The only frustrating part of it was a little too warm in the room. They did accommodate by providing an additional fan to help with the warmth in the room."

"Nice, care and pleasant welcoming staffs in the evening. The room is excellent."

"This is a nice hotel in a good location. The rooms are small, however, and there isn't any air conditioning. However, this is typical in Swiss hotels. It was very quiet, and the beds were comfortable."