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"Charming hotel in a beautiful location! Go for a room with a balcony overlooking the lake, you won't be disappointed. Staff were outstanding. Restaurant food was delicious, and accommodated me close to their closing time upon my late arrival. "

"I think it is a hotel with a nice atmosphere and good hospitality. Upon arrival, they offered us welcome drinks. I was grateful and it was delicious since I was thirsty. There is also a bottle of filtered drinking water in the room. Moreover, there is a shared kettle and espresso machine in the hallway. It is nice to be able to drink coffee or tea freely. The room is spacious and the bed is large. There is also a shared terrace where you can eat and drink what you bring with you. The rooms are...

"Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable."

"这家酒店性价比特别高！我住着感觉环境非常好！尤其是服务态度一流，非常推荐大家入住这家酒店，我的衣服洗了没有干，他们帮我免费烘干，还整齐叠好拿给我。给这家酒店五星最高好评！This hotel offers exceptional value for money! I had a great stay—the environment was excellent, and the service was truly top-notch. I highly recommend this hotel to everyone. My clothes weren’t dry after washing, and they kindly dried them for me for free, folded them neatly, and delivered them to me. Five stars and the highest praise for this hotel!"

"Conveniently located within a big shopping and entertainment center. "

"Nice, care and pleasant welcoming staffs in the evening. The room is excellent."

"Great Location. We used it as a central spot to take trains to the scenic sites. Did a few day trips. Spent one day exploring Bern. Easy accessible, bus, tram, train and lots of food options around. Breakfast staff and front desk staff were excellent. "

"Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !"