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"Staff was really lovely and helpful. The hotel was very nice and in an incredible location, close to everything."

"We have multiple rooms for our privacy. We also have a nice view and it's a non-smoking area. Rooms are very spacious and clean. Everything we need, we have it. It's very comfy! Staff were very friendly, very professionals. All the tourist spots are walking distance. We get to enjoy walking. Weather is good too!"

"Great to hv the lift (though super small) and independent air-con installed. Walking distance to Bern Bahnhof. Large supermarket nearby. Very sufficient and practical room amenities. Staff were helpful for accessing to the room. Easy to understand the access mean."

"Location is in the middle of the old town right next to one of the plazas where markets and festivals can be held. Only 10-15 min walk from Bern train station. Across from Starbucks if you care for it. And no worries, no all-night loud music like some cities in Europe. Everything is packed up by 6-7pm. My room was small but comfy and enough for my needs. Would love to have a refrigerator in the room, but the communal refrigerator and the shared kitchen were great (everyone/all guests were...

"Our stay at the prize hotel was very good, we were pleased.We slept well in a comfortable beds.The room is spacious with ac and the bathroom is wide enough.Good breakfast too."

"Très bien situé , belle vue sur la ville par contre le bruit des bus et tramways étaient très fort."

"Das Grauholz ist überhaupt nicht grau, sondern ein Ort voller Leben und Freundlichkeit"

"Good location, walking distance to city center. "

"The property was nice. Clean, well maintained. It is air cooled, not air conditioned, so it’s not like the US, but some relief from the heat exists. The staff provided me a fan and changed my room to improve my comfort. I was slightly disappointed in the quality of the breakfast. Overall, a fine hotel with fine staff."

"Great place to stay, very kind staff"

"No A/C in the room but besides that it was wonderful"

"We were a little bit disappointed no mini fridge in the room."

"Great 👍"

"The hotel overall was really nice. Our suite on the 6th floor was good but a little tight for 3 people. The a/c in the room was not getting cold. We had to get a fan. The vent in the bathroom did not work so it made the room even hotter. Breakfast was good and the location was amazing."

"Staff were quite good and helpful . Rooms were a good size . Tv was up to date .convenient to have to free access to city travel by trains and bus that the hotel offers and station adjacent to the hotel . A couple things I would like to have had would be a Safe in the room for our valuables another would be a coffee machine rather than buying one from lobby or adjacent property. If your like me I have my coffee before I go anywhere in the morning . Overall all it was a nice stay ."

"The hotel is ok, friendly staff, easy to access the town by tram. Good price compare with other hotels."