Some of the staff I suggest needs to reconsider a career in hospitality and is it realistically the right fit for them. Some where more than professional
Beautiful design and well equipped hotel. Staff were great and rooms were very well equipped. I had the smaller room for a solo traveller, but it was still the size of a regular hotel room to me, just with a slightly smaller bathroom.
The only complaint is food times. I tried twice to get room service and both times it was off (6pm and 10pm) and there's an odd gap in the day 11-12 where they don't serve any food. Also the cardamom toast at breakfast came loaded with half a can of whipped cream, which I didn't like for breakfast.
But other than that, a wonderful stay and a really good location.
Everything was first-class, especially the desk staff, who were equally helpful in German and English. Loved the in-room coffee with fresh milk. Next time may try the restaurant — but there are so many great restaurants within walking distance!
The stay was so comfortable, and the pillows were amazing. There was a good variety for the breakfast which was all reasonably priced. The staff are so nice and helpful too
From the moment I arrived, the staff made me feel genuinely welcomed. Warm, attentive, and consistently helpful throughout my stay. The design of the hotel is stunning, just as you’d expect from any Hoxton property around the world. Stylish, thoughtful, and full of character. A special thank you to Felix, the manager, whose hospitality truly stood out. He went above and beyond to ensure every guest felt well taken care of. Thank you for making my stay so memorable .I can’t wait to return.
Lovely quiet leafy area within easy walking distance of main areas. Only downside was haughty barmaid. She asked for a tip when serving, we declined as we tip at the end of service so she sulked. Prepared our drinks but then left on tray on bar despite having said she would bring over. We collected our drinks and didnt leave any tip. Went to another bar instead.
Hoxton properties are all uniquely designed with a distinct hip vibe and located in off the beaten path but cool and eclectic neighborhoods. The staff was always accessible and helpful. Joining as a member comes with great perks and is well worth the price. A stay at a Hoxton property is a must do!
The staff was amazing. EVERYONE went out of their way to help when they could. No need to rent a car. Everything is very close. I would recommend it to anyone.
I had never stayed at a Hoxton Group hotel before so this was a first for me. However, now having stayed I can definitely say that I will return. A cool, chic vibe with really attentive, freindly and professional staff. Superb location and excellent food and drink. I would heartily recommend!