Dear suherman,It's wonderful to hear that you found our location convenient for your visit to Berlin. Indeed, the proximity of NH Collection Berlin Mitte to various attractions is one of the aspects that our guests frequently commend.Our hotel is designed to provide the utmost comfort and accessibility for those seeking to explore the city's rich history and vibrant culture. It's always our pleasure to serve as a base for such adventures.We hope that alongside the favorable location, you also enjoyed the other services and amenities we offer, designed with the sole purpose of making every guest's stay memorable.Once again, thank you for sharing your positive feedback. We look forward to welcoming you back in the future for another enjoyable stay.Best regards,The team at NH Collection Berlin Mitte

Dear Tong,Your succinct and high rating is truly encouraging and means a lot to us. It's wonderful to learn that your stay with us at NH Collection Berlin Mitte am Checkpoint Charlie was satisfactory enough to warrant such praise.Our team is committed to providing an unparalleled experience to each of our guests and your positive feedback affirms the hard work we put in every day. Knowing that our efforts have been acknowledged and appreciated inspires us to strive even more towards ensuring that your every stay with us is an extraordinary one.We are certainly looking forward to hosting you again at NH Collection Berlin Mitte am Checkpoint Charlie, and promise to continue delivering the same high level of service and comfort that you have come to expect from us.With gratitude,The team at NH Collection Berlin Mitte

Sehr geehrter Sascha,Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben und die zentrale Lage für Sie vorteilhaft war. Lage ist in der Tat ein wichtiger Faktor für viele unserer Gäste und wir sind froh, dass sie Ihnen zusagt.Es ist auch schön zu hören, dass Sie das Frühstück und unsere Zimmer als angemessen empfunden haben. Unser Ziel ist es, sämtliche Erwartungen unserer Gäste zu erfüllen und ein angenehmes Ambiente zu schaffen, in dem Sie sich wohl fühlen können.Nochmals vielen Dank für Ihre freundlichen Worte. Wir hoffen, Sie bald wieder bei uns im NH Collection Berlin Mitte am Checkpoint Charlie begrüßen zu dürfen.Mit freundlichen Grüßen,Das Team des NH Collection Berlin Mitte

Dear Patricia,first of all, we would like to thank you for your visit to the NH Collection Berlin Mitte and thank you for your feedback.We are glad to hear that you had a pleasant stay with us, although you noticed that the room lighting was a bit too dark for your taste. Our aim is to provide the best possible experience for our guests and we place great importance on every single aspect of our guests' stay.Please note that each of our rooms has been carefully designed to create a relaxing and welcoming atmosphere. Lighting plays an important role in this and we always strive to strike the right balance between comfort and practicality.Nevertheless, we take note of your comments and appreciate you taking the time to share your thoughts with us. Your opinion is very important to us and helps us to constantly improve our services.We hope to welcome you back to the NH Collection Berlin Mitte soon to provide you with an even better experience.Yours sincerely,The team of the NH Collection Berlin Mitte

Dear Michelle,Your feedback is invaluable to us and we sincerely regret to hear about your recent experience. It is clear from your comments that we have failed to meet the high standards we set for ourselves and for this we sincerely apologize.Cleanliness and hospitality are key aspects of our philosophy at NH Collection Berlin Mitte, so it's disheartening to know that your experience did not reflect this. Ideally, our rooms are meticulously maintained by our housekeeping team to ensure a cozy and spotless environment for our guests.In addition, we pride ourselves on being a team of professionals dedicated to providing superior customer service. We want every guest to feel welcome and valued. It's unfortunate to hear your interactions with our reception team were less than satisfactory. You mentioned the positive interactions you had with our breakfast and bar/restaurant team which is heartening to hear. That is the level of service we aspire to deliver across all our departments.We understand that your experience may have influenced your decision to recommend us, but we would like to reassure you that your experience is not representative of the standard we strive to achieve. Should you decide to give us a second chance, we hope to exceed your expectations and improve your perception of our hotel.Kind Regards,P. GoehlerGuest Relation Manager

Dear Valued Guest,Your feedback is extremely important to us and we truly appreciate you sharing your experience at our NH Collection Berlin Mitte am Checkpoint Charlie. It's wonderful to hear that you found our location to your liking.However, it's disappointing to know that some aspects of your stay did not meet your expectations, particularly the air conditioning and the quality of our towels. Your comfort and satisfaction are of utmost importance to us, and we strive to provide a premium experience for every guest.We will continue to focus on delivering the best possible service, and while we cannot guarantee specific changes, your feedback helps us understand where improvements might be needed. Once again, thank you for your valuable input. Our team is dedicated to making sure your next stay will be more comfortable and enjoyable. Best Regards,The team at NH Collection Berlin Mitte

Dear Matthew,Your feedback regarding your visit to Hotel NH Collection Berlin Mitte am Checkpoint Charlie is greatly appreciated. It is delightful to hear that you found our hotel overall to your liking and particularly enjoyed our well-maintained entrance and lobby. We acknowledge your comments regarding the rooms. While we strive to maintain an authentic ambience, we understand that aspects of our decor may not appeal to everyone. However, we're glad to know that our depiction was accurate and met your expectations in that regard.Moreover, your commendation of Moritz is heartening. He represents the dedication and service excellence we aim to provide every guest. We will certainly pass on your compliments, which will serve as great motivation.Location is, indeed, one of our key advantages and it's encouraging to know that you found it convenient for exploring Berlin.Thank you for choosing to stay with us and we hope to welcome you back in the future. Your feedback provides us with valuable insights that help us continuously improve our guest experience.Best Regards,The team at NH Collection Berlin Mitte

Dear Guest,It is wonderful to hear that your stay with us met your expectations. Our team at the NH Collection Berlin Mitte am Checkpoint Charlie strives to ensure that every guest experiences the high standard of quality we set for ourselves.Your feedback reaffirms the hard work we put in every day and it is most rewarding to hear that it makes a difference to our guests. We continually aim to create memorable moments for our guests and it's heartening to know we have succeeded in this instance.Your kind words are greatly appreciated and will certainly be shared with our dedicated team members. They will surely be pleased to know that their efforts have not gone unnoticed.We look forward to welcoming you back in the future and offering you another delightful experience.Best Regards,The team at NH Collection Berlin Mitte

Liebe Alexandravielen Dank, dass Sie sich die Zeit genommen haben unser NH Collection Berlin Mitte zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben.Es wäre uns eine Freude, Sie schon bald wieder bei uns im Haus begrüßen zu dürfen.Bis dahin alles Gute und viele Grüße aus Berlin,

Dear Nicholasthank you for your feedback. We would like to apologize that we didnt met your expectations.We will share your rating in our team to offer a  better service in future.We would be happy if you give us another chance to welcome you.Greetings from the entire NH Collection Berlin Mitte Team,

Liebe Alexandrawow, vielen Dank für Ihr tolles Feedback.Wir freuen uns, Sie beim nächsten mal begrüßen zu dürfen.Viele Grüße

Dear Cecilia,Thank you for staying with us at NH Collection Berlin Mitte am Checkpoint Charlie and for taking the time to provide feedback. We are pleased to know that you found our hotel to be excellent and spacious.However, we regret to hear about your experience with our staff. Please accept our sincere apologies for any inconvenience caused. We pride ourselves on providing excellent service to our guests and we deeply regret when we do not meet those expectations.We hope to have the opportunity to serve you better in the future and to provide you with a more enjoyable experience.Best regards,

Sehr geehrter Gast,Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt im Hotel NH Collection Berlin Mitte am Checkpoint Charlie als gut empfunden haben. Wir legen großen Wert auf das Wohlbefinden unserer Gäste und sind stets bemüht, einen hohen Standard an Service und Komfort zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Team vom Hotel NH Collection Berlin Mitte am Checkpoint Charlie

Sehr geehrter Gast,Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt im Hotel NH Collection Berlin Mitte am Checkpoint Charlie als gut empfunden haben. Wir legen großen Wert auf das Wohlbefinden unserer Gäste und sind stets bemüht, einen hohen Standard an Service und Komfort zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Team vom Hotel NH Collection Berlin Mitte am Checkpoint Charlie

Dear Carl Jack,Your positive words about our hotel, NH Collection Berlin Mitte am Checkpoint Charlie, are truly appreciated. It pleases us to know that the cleanliness and conditions of our hotel have contributed to your excellent stay. We also appreciate you acknowledging the efforts of our staff to communicate effectively and to ensure guest satisfaction. It's also reassuring to hear that our location served your travel needs and allowed you to explore the city conveniently.We look forward to welcoming you back and striving to make your next stay even more enjoyable. Best Regards,I.TittmannAssistant Guest Relation Manager

Dear Andrej, thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service.We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsJ. Pavel Guest Relation Trainee

Dear Pia,thank you for staying in our Hotel. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regards J. Pavel Guest Relation Trainee

Dear Serkan,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service.We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsJ. Pavel Guest Relation Trainee

Dear Serkan,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service.We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regards

Dear Euna,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service.We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsJ. Pavel Guest Relation Trainee

Dear Patricia,We are delighted to hear about your positive experience at the Hotel NH Collection Berlin Mitte am Checkpoint Charlie. It's wonderful to know that our team's friendliness and the quality of our breakfast met your expectations. Our location, as you mentioned, is indeed ideal for exploring the city on foot. We always strive to provide the best possible service and facilities to our guests. Your satisfaction is a great affirmation of our efforts. We look forward to welcoming you back in the near future.Best Regards,Hotel NH Collection Berlin Mitte am Checkpoint Charlie Team

Dear Maram,It is delightful to hear about the excellent service you received from our team at the NH Collection Berlin Mitte am Checkpoint Charlie. Our team is always committed to providing exceptional service and ensuring our guests' comfort at all times. Your kind words about their efforts will surely be passed on.Your mention of our convenient location is also greatly appreciated. We are indeed fortunate to be positioned in an area that provides easy access to many of the city's attractions.We look forward to welcoming you back for another comfortable stay at our hotel.Best Regards,The Nh Collection Berlin Mitte at Checkpoint Charlie Guest Relation Team

Sehr geehrte Sabina,Vielen Dank für Ihren Aufenthalt in unserem NH Collection Berlin Mitte am Checkpoint Charlie und für Ihr super feedback. Es freut uns wirklich sehr, dass Sie sich bei uns im Herzen Berlins wohl gefühlt haben und unseren NH Collection Service geniessen konnten.Wir hoffen Sie hatten eine angenehme Heimreise und würden uns freuen Sie demnächst wieder bei uns oder in einem anderen NH Hotel begrüßen zu dürfen.Mit freundlichen Grüßen

Sehr geehrter Gast,Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt im Hotel NH Collection Berlin Mitte am Checkpoint Charlie als gut empfunden haben. Wir legen großen Wert auf das Wohlbefinden unserer Gäste und sind stets bemüht, einen hohen Standard an Service und Komfort zu bieten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Ihr Team vom Hotel NH Collection Berlin Mitte am Checkpoint Charlie

Dear Guest,Your kind words about our comfortable beds, comprehensive breakfast, and friendly staff are greatly appreciated. It's always heartening to hear that our guests felt comfortable throughout their stay at Hotel NH Collection Berlin Mitte am Checkpoint Charlie.The location of our hotel, as you mentioned, is indeed convenient for our guests, being close to the metro. We're thrilled that you found this to be advantageous.Your feedback about the building's age is noted, and we're glad to hear that it did not deter from your overall positive experience. It would be an absolute pleasure to welcome you back in the future. Best Regards.P. GoehlerGuest Relation Manager

Dear Kirsten,thank yougvery much for staying at our Nh Collection Berlin MItte and for taking the time to leave a feedback.We are very happy that you enjoyed staying with us and hope to welcome you again very soon.Wit kind regardsP. GoehlerGuest Relation Manager

Sehr geehrte Melanie,vielen Dank für Ihr Feedback. Wir freuen uns, dass Ihnen Ihr Auffenthalt bei uns gefallen hat. Falls Sie uns wieder besuchen kommen, können Sie gerne an der Repzeption nach einen Toper fragen.Mit freundlichen Grüßen J. Pavel Guest Relation Azubi

Lieber Frank,Es ist schön, Ihre positiven Kommentare über unser Hotel zu lesen. Ihre freundlichen Worte über unsere zentrale Lage, das leckere Frühstück und das zuvorkommende Personal machen uns wirklich glücklich. Es freut uns auch zu hören, dass Sie unseren Wellnessbereich, insbesondere die Sauna und das Dampfbad, zu schätzen wissen.Wir sind immer bestrebt, unseren Gästen die besten Erfahrungen zu bieten, und es ist schön zu wissen, dass wir Ihre Erwartungen während Ihres Aufenthalts erfüllt haben. Wir hoffen, Sie in naher Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen.

Dear Itay,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Marjan,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Cayla,Your feedback is of great importance to us. It's regrettable to learn that your stay was not up to your expectations. We take pride in providing a comfortable and enjoyable experience for all our visitors, and it's clear that we missed the mark.It is disheartening to hear about the issues you experienced with the room amenities and the staff service. We are committed to delivering the highest level of service and we are sorry to hear that this was not reflected during your stay.Regarding the location, it's unfortunate that it didn't match your preferences. We aim to cater to diverse tastes and are sorry if ours didn’t meet yours.We appreciate your comments on our breakfast offering. We constantly strive to meet and exceed the diverse needs of our guests, and your feedback will certainly help us in this regard.We truly regret that you would not choose to stay with us again. We value all our guests and their feedback, and we assure you that we will take your comments into account in our ongoing efforts to improve our service.With kind regardsJ. Pavel Guest Relation Trainee

Dear Graham,thank you very much for your kind feedback and for staying at our NH Collection Berlin Mitte Hotel. We are very glad that you enjoyed our welcoming hotel and our very convenient location within the heart of the city, close to most christmas markets.We hope you had a good trip back home and we are looking forward to welcome you again soon.With kind regardsP. GoehlerGuest Relation Manager

Dear Helle,thank you very much for taking the time to share your experience with us, which you made during your stay in our NH Collection Berlin Mitte at Checkpoint Charlie.We would like to apologize if our house and our service did not meet your expectations. We have discussed your feedback with the concerning departments in order to be able to offer our guests an even better service in the future.We hope you had a good trip back home and we are looking forward to welcome you again with us or at another NH Hotel.With kind regardsP. GoehlerGuest Relation Manager

Dear Mathias,thank you very much for taking the time to share your experience with us, which you made during your stay in our NH Collection Berlin Mitte at Checkpoint Charlie.We would like to apologize if our house and our service did not meet your expectations. We have discussed your feedback with the concerning departments in order to be able to offer our guests an even better service in the future.We hope you had a good trip back home and we are looking forward to welcome you again with us or at another NH Hotel.With kind regardsP. GoehlerGuest Relation Manager

Dear Meghanathank you for your feedback. We would like to apologize that we didnt met your expectations.We will share your rating in our team to offer a  better service in future.We would be happy if you give us another chance to welcome you.Greetings from the entire NH Collection Berlin Mitte Team,

Dear Betina,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Pontus,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Ekapong,Wow, what to say besides “thank you very much” for your awesome feedback. We are very happy that you enjoyed staying with us at the NH Collection Berlin Mitte at Checkpoint Charlie. We are always striving to provide the best service possible, glad that in your case we succeeded.We hope you had a good trip back home and we are looking forward to welcome you again.With kind regardsP. GoehlerGuest Relation Manager

Dear MadsWOW thank you so much for your awesome feedback regarding your recent stay at our NH Collection Berlin Mitte. Nice to hear that we were able to fulfill all your needs and expectations. We are happy to forward your review to our team and it would be great to welcome you soon again. Greetings from the entire Team,

Dear Maria,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Lise,vielen Dank, dass Sie sich die Zeit genommen haben Ihre Erlebnisse aus unserem NH Collection Berlin Mitte am Checkpoint Charlie mit uns zu teilen.Wir möchten uns Entschuldigen, sollte unser Haus und unser Service nicht Ihre in uns gesetzten Erwartungen erfüllt haben. Wir haben Ihr feedback intern besprochen um unseren Gästen in Zukunft einen noch besseren Service bieten zu können. Wir hoffen Sie hatten eine angenehme Heimreise und würden uns freuen Sie eventuell doch noch einmal bei uns begrüßen zu dürfen.Mit freundlichen GrüßenP. GoehlerGuest Relation Manager

Sehr geehrte Patrizia,es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel NH Collection Berlin Mitte am Checkpoint Charlie genossen haben. Ihre freundlichen Worte über die Sauberkeit unserer Zimmer und die Freundlichkeit unseres Personals sind eine wunderbare Bestätigung für unser Team.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute.Mit freundlichen Grüßen,Ihr NH Collection Berlin Mitte Team

Dear Claire,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Ann,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that we convince with our friendly and welcoming attitude and were able to solve the complain to your satisfaction.We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Zilene,thank you very much for your kind feedback and for staying at our NH Collection Berlin Mitte Hotel. We are very glad that you enjoyed our friendly staff, our very tasty breakfast buffet and our very convenient location within the heart of the city. We hope you had a good trip back home and we are looking forward to welcome you again soon.With kind regardsP. GoehlerGuest Relation Manager

Hi Alinethank you for sharing your rating due to your stay.It was a pleasure to have you here with us and we are looking forward to welcome you soon again.Kind regards from the entire Team,

Dear Christian,thank you very much for taking the time to share your experience with us, which you made during your stay in our NH Collection Berlin Mitte at Checkpoint Charlie.We would like to apologize if our house and our service did not meet your expectations. We have discussed your feedback with the concerning departments in order to be able to offer our guests an even better service in the future.We hope you had a good trip back home and we are looking forward to welcome you again with us or at another NH Hotel.With kind regardsP. GoehlerGuest Relation Manager

Dear Christine,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager

Dear Farah,thank you very much for staying at our NH Collection Berlin Mitte at Checkpoint Charlie and for leaving a feedback.We are very glad that you had a pleasant stay with us and enjoyed our extraordinary NH Collection Service. We hope you had a good trip back home and we are looking forward to welcome you again soon. With kind regardsP. GoehlerGuest Relation Manager