โรงแรมและที่พักในเบอร์เกนฟิลด์

"Great experience"

"I always love staying at this hotel! The location could not be more convenient to my favorite neighborhood in the city."

"Love this well-situated, beautifully appointed boutique hotel. Rooms are thoughtfully organized with spaces for everything including a desk and workspace. The 24 hour coffee room is a delightful addition and I appreciated the fitness room. Location is fantastic. Such a great find for Manhattan!"

"good"

"Checking in was quick and staff at the front desk were helpful, although they couldn't tell us what the included continental breakfast included. After check in I had to walk up 17 flights o stairs to my floor because the elevator wasn't working. Stood in the lobby (that was under construction) for an unexaggerated 15 minutes waiting for the elevator. The room itself was extremely clean and appeared to have been recently renovated. The shower had good water pressure even though the drain was...

"Good"

"The location was wonderful! The actual hotel, not so great. Air conditioning was down 3 out of the 4 nights, maintenance came and fixed it and it went out again. We let the front desk manager know upon checking out and 4 employees chimed in on the air conditioning situation.. even the maintenance guy showed up trying to argue that it had been fixed! Very rude. 4 on 1. So unprofessional. Staff had no knowledge of the area. They had people standing out in the lobby acting as if they were there...

"Great location, friendly staff, and close to many restaurants, shops, and things to do. Easy to get around on foot or by public transit. The hotel offers great views of both midtown and downtown. So many great restaurants nearby, with Little Italy, Chinatown, and Soho within walking distance. The hotel offers good discounts to guests for many nearby restaurants and shops. Very quiet at night. Room was clean and fairly spacious. Highly recommend and would stay here again! "

"Originally booked a room facing the lake. (Which we were excited about, since it was our 1st ever visit to NYC). Upon arrival they let us know that they had "maintenance issues" with our room and sent us to a different room. What a bummer.. Everything else was great! 5 stars for allowing visitors to check their bags in while they explore! (dont forget to tip those gentlemen) they were great! Clean hotel, friendly, and worth staying"

"I love the property, it was very beautiful and clean. The Resturant was amazing, rooms updated and nice and location amazing. Would definitely stay again. The only thing I didn’t like was the mandatory $35.00 per person entertainment fee. I feel it’s something you should know upfront not when you get there. Naquita Brown"

"La habitación es pequeña pero tiene todo lo que se necesita para u a estancia agradable en Nueva York. El hotel es Bastante limpio, y el servicio de limpieza es fenomenal. Cada día dejaban el cuarto reluciente. El lobby tiene un estilo y diseño espectacular."

"Terrific stay at The Lucerne. Excellent service, the staff was exceptional, everyone we came in contact with at the hotel was fantastic."

"Fantastic boutique hotel in the heart of the financial district. Easy access to subway and local points of interest. Hotel bar very good and friendly for a happy-hour cocktail. Staff at the door and front desk always welcoming - really lovely touch. Made you feel at home. Would definitely stay here again if we come back to New York. "

"Perfect hotel for our visit to Columbia. Well located to the train station and extremely comfortable beds. Hope to be back soon to visit."

"We were disappointed with the room allocated to us, as the wallpaper was peeling of the walls, there was huge crack in the shower tray and the carpet was torn and taped. We asked for another room, which we got and it was much better. The staff were really great about it and everything else. It's a pity the bar in the lobby area is not open now as it was when we visited a few years ago. It's a good hotel, but needs to be brought up to a better standard."

"Great hotel. Staff couldn’t be nicer. Big shout out of the truck who was a great help getting us a car. Highly recommend"

"Wonderful hotel in a great location"

"Great short stay "