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Mercure Bergamo Centro Palazzo Dolci

4.0 star property
Pet-friendly hotel connected to the convention centre in Bergamo with a bar

Choose dates to view prices

Photo gallery for Mercure Bergamo Centro Palazzo Dolci

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Front of property
Lobby
Lobby lounge
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pet-friendly
  • Room service
  • Breakfast available
The current price is ฿3,656
฿4,278 total
includes taxes & fees
20 Aug - 21 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Privilege, Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(26 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2022
Blackout curtains
Premium bedding
Hairdryer
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed
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About the area

Located in Stazione neighbourhood, Mercure Bergamo Centro Palazzo Dolci is connected to a shopping centre. Teatro Donizetti and Carrara Academy Gallery are cultural highlights, and some of the area's activities can be experienced at Ai Colli di Bergamo Golf and Funivia Albino Selvino. Leolandia and Cantoniera della Presolana are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Bergamo travel guideOpens in a new window
Map
Viale Papa Giovanni Xxiii 100, Bergamo, BG, 24121

What's nearby

  • Humanitas Gavazzeni Hospital - 11 min walk - 1.0 km
  • Duomo - 20 min walk - 1.7 km
  • Piazza Vecchia - 2 min drive - 1.8 km
  • Papa Giovanni XXIII Hospital - 3 min drive - 2.9 km
  • Gewiss Stadium - 3 min drive - 2.5 km

Getting around

  • Bergamo Station - 3 min walk
  • Bergamo Orio al Serio Airport (BGY) - 19 min drive

Restaurants

  • ‪Bar de Bérghem - ‬3 min walk
  • ‪L'antica Pizzeria Da Michele - ‬2 min walk
  • ‪Vox - ‬1 min walk
  • ‪Osteria Del Valenti - ‬3 min walk
  • ‪King Istambul - ‬4 min walk

About this property

Mercure Bergamo Centro Palazzo Dolci

Upscale hotel in Stazione, remodelled in 2022
Take advantage of an adjacent golf course, a free daily manager's reception and dry cleaning/laundry services at Mercure Bergamo Centro Palazzo Dolci. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Full breakfast (surcharge), bike hire and a shopping centre shuttle
  • An electric car charging station, express check-out and express check-in
  • Tour/ticket information, a lift and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 26-inch LCD TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 15 per day)
  • Street parking available
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • L'Accademia

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Vegetable garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 13 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 7.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 9.90 per person
  • Nearby parking fee: EUR 15 per day (33 ft away)
  • Pet fee: EUR 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 10 October to 31 March
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergamo Palazzo
Bergamo Palazzo Dolci Mercure
Mercure Bergamo Palazzo
Mercure Bergamo Palazzo Dolci
Mercure Palazzo Bergamo
Mercure Palazzo Dolci
Mercure Palazzo Dolci Hotel
Mercure Palazzo Dolci Hotel Bergamo
Palazzo Dolci
Palazzo Dolci Mercure Bergamo
Accor Bergamo Palazzo Dolci
Mercure Bergamo Palazzo Dolci Hotel Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci
Mercure Centro Palazzo Dolci
Mercure Bergamo Centro Palazzo Dolci Hotel
Mercure Bergamo Centro Palazzo Dolci Bergamo
Mercure Bergamo Centro Palazzo Dolci Hotel Bergamo

Frequently asked questions

Is Mercure Bergamo Centro Palazzo Dolci pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Bergamo Centro Palazzo Dolci?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Mercure Bergamo Centro Palazzo Dolci on 20 Aug 2025 start from ฿3,655.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Bergamo Centro Palazzo Dolci?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Bergamo Centro Palazzo Dolci?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Mercure Bergamo Centro Palazzo Dolci located?

Located in Stazione, this golf hotel is steps away from Centro Congressi Giovanni XXIII and Monumento al Partigiano. Largo Porta Nuova and Piazza Matteotti are also within 5 minutes. Bergamo Station is only a 3-minute walk and Bergamo Alta Funicular is 15 minutes.

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Mercure Bergamo Centro Palazzo Dolci Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 1001 reviews
Rating 8 - Good. 423 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

piers

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, comfortable room and good breakfast selection
Stayed 6 nights in Jun 2025

10/10 Excellent

Pasi Petteri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything very good
Stayed 2 nights in Aug 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from the train station and on the bus route for the airport. Fantastic, helpful staff. Well worth stopping for an extra day in Bergamo if you’re flying in and out of the city.
Stayed 1 night in Jul 2025

10/10 Excellent

Chin Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants around and walking distance to upper city
Stayed 2 nights in Jun 2025

10/10 Excellent

Samuel Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay only minor hicup was a dripping ac unit but other than that perfect location and service also
Stayed 5 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, spotless rooms and good service
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with train station and buses nearby. Lots of restaurants and shopping and tourist attractions within walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Yusaku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very beautiful hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Yu

Liked: Cleanliness, property conditions & facilities
Nice location. The breakfast time was too busy and there was no seat when I got there. The milk ran out and wasn’t able to drink latte…
Stayed 1 night in Jun 2025

10/10 Excellent

Uladzimir

Liked: Cleanliness, staff & service, property conditions & facilities
One minos is that was a concert near on open space till 23:00
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, handy for the station and shops and restaurants
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a one night stay
Stayed 1 night in Aug 2024

10/10 Excellent

Richard Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very near to the airport bus so it was very easy to get from the airport. As it is on a direct bus route to the Citta Alta access to there was easy. Staff were helpful; we were able to store our luggage due to a late flight and to borrow umbrellas. We will stay again.
Stayed 4 nights in Feb 2025

6/10 Okay

nikolay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
at my first breakfast I found long black hair in my food. Waitress does not cover their hair. I have to stop breakfast and can not eat whole day.
Stayed 2 nights in May 2025

10/10 Excellent

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable!

Helpful staff, clean, comfortable, I will try it again!
Stayed 1 night in Sep 2024

6/10 Okay

Maria Helena

Liked: Cleanliness, staff & service
The hotel was good, our first room was close to the restaurant and was not good. Very cold and noisy. There were able to change our room and the second one. Was much better. We could not find parking close to get our luggage and do the check. Location was good, walkable and close to transit and restaurants.
Stayed 2 nights in Jan 2025

6/10 Okay

MARY

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property feels tired and in need of a refresh. Our room had peeling paint and water damage. The chords had been broken from the blinds and left on the windowsill. There is no longer a bar. The loos at reception were broken when we were there. The staff do seem to work very hard to make folks feel welcome. They cannot be faulted but this is really only a 3* property at best.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and enjoyable stay
Stayed 1 night in May 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and modern hotel. Always stay here when we're in Bergamo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Very good hotel overall!

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service
Professional, friendly staff, I had a very good stay!
Stayed 3 nights in Feb 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place we stay when in Bergamo!
Stayed 3 nights in Sep 2023

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were so helpful and supportive.
Stayed 7 nights in May 2024

10/10 Excellent

Jack Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here due to travelling around Italy, it’s close to the train station and there are many restaurants around! The hotel was nice and the staff really pleasant and helpful
Stayed 5 nights in Jun 2023

10/10 Excellent

Arles

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Staff is well prepared, very helpful and knowledgeable. Highly recommended.
Stayed 1 night in Apr 2024