โรงแรมใกล้บีเรีย ฟอลส์ ซีนิคโอเวอร์ลุ๊ค, คลีฟแลนด์

"1 bedroom suite was very clean and comfortable. Staff was very accommodating and we were very pleased with the many selections for breakfast. Will be back!"

"Large room with comfortable bed. Excellent staff"

"Got there at 1030 after a late flight. Upon arriving the front desk clerk argued with me for 30 minutes that I had already checked in. Come to find out he had checked in the wrong family and gave my room to them. And then said they were “sold out”. I asked numerous times if he checked that persons ID and he said he was pretty sure he did and that it was my name. Fortunately it was someone we know so we were able to finally get it switched out. Got to the room and there was hair all over the...

"Friendly and helpful staff. They greet you when you come in and respect your personal space. If you need anything, they get it to you promptly. When there was an issue that had solutions right away. The rooms were cleaned very well except for some stuff left over from the previous guest. Breakfast was filling with a good selection. There was an issue with A/C unit which was fixed right away while we were gone. The bathroom fans are louder than normal and are activated by a motion switch. I would...

"Was impressed with the tv remote. Easy to figure out. Also classier than your typical hotel"

"It's really very good. we were extremely satisfied, just wish we could spend more time there."

"I booked the stay seeing breakfast was included, until the morning we were noticed that breakfast was not included. I don't know which side was wrong, but disappointed about this part, the day was raining so heavily and the whole family has to rush to find a place to eat because kids so starve"

"The walls were extremely thin, the bed was hard as a rock, half of the electric blinds didn’t work, the pillow was dark yellow and disgusting… some high points would be the pool, ease of the tv streaming"

"I really love this hotel, the staff is super friendly and the room is so clean and comfy. The kitchenette is great and I love the big bathroom. Not only that but there is a HUGE desk and tons of outlets. It's bar none my favorite place to stay in CLE. My only small issue is just the amount of cigarette butts near the side entrances. Smokers gonna smoke and that's fine, but just give them a recepticle or something because the butts are everywhere and they track in. Other than that this place is...

"Best in the area"

"The beds have a metal support under the mattress. The beds in the first room made a loud noise when just sitting down. The manager was very nice and understanding and got a new room for me. She will have maintenance correct the problem."

"The staff was nice, and I never heard a plane take off. The problem is ROAD NOISE. This hotel fronts a major road. If you’re on the south side of the hotel (half the rooms) the road noise is really hard to sleep through. The A/C worked but there wasn’t any setting for “constant fan” so no good option for white noise. The room was clean but smelled of tobacco smoke, even though it’s a non-smoking hotel. The carpet in the stairwell was dirty."

"Solid hotel, great location, and a friendly family operation."

"Elevator was out and I read it was a reoccurring this"

"The curtains that block light do not close completely. Our room had a parking lot light that shined directly in onto the bed where we were supposed to sleep. You really need to look at this. I didn’t sleep because of light that could have easily been blocked by a curtain. I would not book this property again because it was miserable to have light shining in my eyes in bed."

"Great hotel! Very clean and good smelling room. Super friendly staff at check in. Room was comfortable. Only thing I would say is that this hotel borders a railroad track that is pretty busy, so if you’re not a heavy sleeper like I am, something to take note of."

"Room was clean , but bath had bad smell , no room service if you are staying longer then one night, mattress had yellow stains under the sheets. Only one elevator was working."

"I will never go to this hotel again. For a king sized bed, we were given two flimsy pillows with stained sheets. A used toilet paper roll in the bathroom A rusty iron that almost stained my clothing The breakfast was NOT breakfast. You had cereal but no milk. Not a good variety of options. Standard waffle maker but no actual breakfast sides other than a hard boiled egg. The halls were littered with trash. Should have just went to the motel 6 across the street."