โรงแรมใกล้ศูนย์รวมความบันเทิงและการเล่นเกม Belterra Park, Cincinnati

"We were over charged for the room rate by $86, the pool was out of order which was highly inconvenient, the front door staff weren’t super friendly, and the tv wasn’t functioning. I’ll definitely book somewhere else next time."

"We loved our stay here. The staff was wonderful (friendly and helpful). We really enjoyed our suite. It was clean and comfortable. Breakfast was good and the b’fast staff was very attentive."

"Front desk staff were very helpful and friendly. Loved that the pool was open until 11:30 but hot tub was broken and we were hoping to use that. Free breakfast was great with lots of options! Room was clean but some areas in the hallways had a bad odor. Would stay again!"

"Great price. Very accommodating staff. Clean."

"Average road trip hotel. Good value"

"It’s ok . But they didn’t fixed the notes what we gave them for 2 days. They didn’t make clean up the room and fixed the beds or change the bathroom tiles"

"Staff was curtious and attentive and made sure our of needs were met. Room was spacious and clean. Hotel location was very convenient, pently of shopping and dinning options near by and a short drive to downtown area."

"First we get a room,that was not cleaned ,food and boxes everywhere like someone was living there.The second room we were given had dirty bed spread with some type of pink splatter dried on the comforter, peephole covered over, shower curtain had mold all over it,so nasty,will never book here again."

"Great atmosphere and friendly staff. Wonderful ambience"

"The property is nice, but there is not enough parking on-site. When we got back after dinner around 7 pm, the lot was completely full. The solution was to park at the movie theater across the street. There were 5 empty EV spots available, so I used one of those. The lady at the desk was very apathetic and not very hospitable. Seems like if you are in the hospitality business, you should be hospitable. The security guard was super friendly and helpful, though and made sure that I was able to park...

"Our room was dirty dirt and debris behind front door, spiders and dirt behind bathroom door, at least 30 burn holes in our blanket. I was disgusted with the amount of garbage in hallways and alcohol cans/bottles on window ledges. It is very poorly maintained. The breakfast consisted of dry muffins in a wrapper and coffee. However the front desk staff was very nice. I will never stay again, and would not recommend to anyone. In all honesty I feel like a refund is in order."

"The room was clean but the bathroom wasn’t as clean as I’m used to staying in this chain of hotels. House keeping did really well making sure the room itself was clean, though. The breakfast was OK- Holiday Inn Express definitely has a tastier breakfast. Staff was friendly. Over all good experience."

"Housekeeping was weak. Sometimes they did not come until after 4pm. When we arrived the beds were made but one bed did not have sheets on it."

"Gross hotel, room reeked of urine, I didn’t stay there. Felt unsafe as well. Don’t quickly grab a room here, I don’t know what I was thinking. "

"Had a good and pleasant stay."

"When we got there it was no gas in the area which means no hot water. The gas company was out I’m guessing but the water didn’t come on until the middle of the night which was such an inconvenience going to bed having traveled all day and not able to shower"

"Our room was not clean when we arrived. For a hotel to charge for parking, you would think some of those funds would go to security, however we went out to find that 16 cars had been broken into the morning we left. No one from the hotel notified us, instead we met with police officers that were in the garage that informed us of what happened. We won't be back."

"The room was not clean upon arrival. Used towels were left on the bathroom floor, the TV was still on, and the bed sheets appeared not to have been changed after the previous guest checked out. It seemed that the room had not been properly cleaned at all. The hallways had an overwhelming amount of air freshener or spray, which made it difficult to breathe. We checked almost five different rooms, but they all had similar issues. The strong smell in both the rooms and hallways made our children...