โรงแรมใกล้บีบีแอนด์ที อารีนา, นิวพอร์ต

"Staff was very friendly and willing to work with you. I had a booking issue where I thought I booked a king suite but was given a king standard. The person on duty when we checked in was able to get us into a king suite very quickly. She was very pleasant to work with. I felt every employee I encountered at the hotel was professional and friendly."

"Always friendly staff"

"We requested a handicapped accessible room, however, the bathroom was not what we expected. Instead of a walk-in shower, there was a tub with multiple grab bars and a shower seat that could be used to slide over the tub. The toilet seat was loose and I was not able to tighten it. The hallway carpet was dirty. The floor of the elevator was missing tile, dirty floor, and had an odor in it. We opted not to have breakfast at the hotel and also to wait to shower once we got home later that...

"Newly renovated! Fresh paint and furniture"

"This place is so disgustingly unclean and unkept. Its actually surprising they are in Business. Not only was the room so disgusting that is was unable to be slept in but when the staff was confronted about the state of the room, they were rude and denied it. Of course, we tried to get our money back and stay somewhere else but according to policy we would not recieve a refund or even a "I'm sorry". Still, had to lose that noney and go get a different hotel. Sketchy people all over the parking...

"The television did not work on arrival, and it took the staff person 3 hours to come fix it. The was no microwave in the room, no coffee pot, and there was no breakfast or coffee in the lobby in the morning at 7:30 am when we left. Our key card quit working and I had to make 3 trips to the office and it still never worked again. The staff person was terribly unhelpful! I had to wait outside my room for a 1/2 hour because my husband was in the shower and couldn’t hear me knocking over the fan in...

"Room had a terrible smell. Bed cover had nasty stains all over it. "

"The location was kind of in the cut, away from the road. There were ladies of the street soliciting for the night when we arrived. The place was clean, but it always felt just slightly sketchy. However, there were no negative incidents or interactions, so I have to say it was a positive experience and I would recommend to anyone on a budget!"

"Awful smell in room "

"It was ok"

"Check-in was quick and easy, but unfortunately we found roaches crawling on the table in our first room. We informed the front desk, and the employee handled it professionally by checking the room and quickly moving us to another one. The second room was cleaner and we did not see any bugs, although there were still some maintenance issues like stained sheets and damage to the walls. Overall, the staff was helpful, but the hotel definitely needs better upkeep and pest control."

"Yes, stores close parking good, staff good. The place years ago was top 3 hotels in area. Now not kept up, run down water buckets in halls, very old dirty feel."

"This property is really run-down... but at least is was reasonably cleanliness was acceptable."

"Clean room excellent staff great area overall wonderful stay"

"The room smelt like incense were burned 24/7. Every towel I received had nasty stains on them. The bathroom shower was dirty, with hairs that did not belong to me. 3 of the 4 pillow cases were stained or dirty as well as the top blanket. The floor definitely had not been mopped or swept. When the cleaning person came, the took the trash and replaced the towels with more dirty/stained towels. Lastly, there was blood splatter in the ceiling in the restroom."

"Quiet"