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"worst Hilton I have ever stayed in, I have stayed in a lot of ihg hotels"

"Clean room, nice staff, and gorgeous views!"

"The staff was extremely polite, and the hotel was in the most convenient area for the activities we were doing. Great visit!"

"The property needs updating. The room wasn’t clean. The bathroom wasn’t clean."

"Rooms a a little tired. Service at Toro is sub par"

"It was a fine experience."

"Very convenient luxury stay in the heart of downtown."

"Had a great time at hotel thanks"

"Nice room"

"Very friendly and professional staff on all levels. Location in Chicago is second to none. The food in the restaurant was delicious. But it's obvious structure-wise that Hilton has cut corners with cheap room furniture, bathroom had loose and rusted shower head and handle etc. Lamps looked like garage sale items. TV froze constantly on cable. Our floor's elevator button was cracked and broken and reminded me of something a slumlord would ignore...Normally I would look past some of this stuff but...

"Loved everything including location and food options. Great hotel. "

"The small gym is packed with many people and there are not many options for equipment, very limited. Otherwise the hotel is amazing."

"clean room"

"Nice place"

"El desayuno estuvo bien"

"The staff wasn’t welcoming and didn’t offer to help us. We had to go up to see if he was ready to check us in. The shower curtain in room 612 kept sliding down and water was going all over the floor. Not enough towels for one night stay and had to ask multiple times for new towels. "