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"Property is extremely run down. The bottom of the toilet was leaking and the room smelt stuffy. The lady who checked us in was amazing but they have a deposit fee that nobody is aware of they say it gets refunded but I’m still waiting on it. The carpets are stained. We had some questionable stains on our pillows and there were holes in the ceiling. I’d pay the extra money to stay elsewhere next time."

"Breakfast was awesome and esting area was very clean"

"Nice location, clean roomsp"

"-"

"It was nice"

"Breakfast was wonderful and fresh! Loved the variety "

"Definitely recommend for family vacation!"

"Very clear"

"Extremely clean."

"Buenisimo, volveria sin dudarlo"

"Very good"

"Overall, the room was nice and spacious and included a small kitchen area with a nice large balcony overlooking a pond. There were many pools on property were available to use with lifejackets for children. The biggest disappointment was that the waterpark that is advertised all over this website is not included in the resort fee. This is not disclosed anywhere on the website or in communications prior to arriving to the hotel. When we went to use the waterpark, there were several guests,...

"Nice rooms, good breakfast, friendly staff. Plus a good bar and restaurant at the pool. "

"Excelente lugar,tranquilo,todo limpio y el personal muy atento."

"Umm, not what I expected. Resort is a bit of a stretch. Room was VERY outdated and small. My daughter enjoyed thebpool and the staff were okay. Likely would not stay here again"

"They gave away my room and put me in a smaller room. The floor was sticky, sheets were dirty, there were no blankets, the phone didn’t work and the safe didn’t work it took them 3 days and multiple trips to the desk to repair these issues. Staff was friendly, room appeared clean but was not, there was even old toothpaste from somebody else was stuck to the back of the bathroom door. Parking at the resort was an absolute nightmare. It got to the point we didn’t want to leave because we may or may...

"Stay was pleasant"

"Recominedo ampliamente este hotel. La habitacion estaba muy limpia y cuenta con frigobar y cafetera. En la recepcion hay un minisuper con precios bastantes accesibles. A poca distancia de los parques y el personal que nos atendio muy amables.Una mencion especial a Jennifer de restaurante que a pesar de que la vimos en la mañana en el desayuno y despues nos atendio en la noche en el bar tuvo una excelente actitud."