Please do not stay here! I cannot stress that enough. This hotel moved us around multiple times to different locations within the same hotel. at one point they took us to a new room that required walking a long distance outside in the snow and ice. When we arrived it was the wrong room and was dirty. At this time it was 5 am and we did not want to move rooms again. We agreed to stay until the snow stopped. During this time we did not sleep just researched new hotels. From only sitting on the bed we got bedbugs. I called hotels.com and they’re customer service said we would be refunded due to these events. At 9:30am when the ice had stopped we attempted to leave and go to our new hotel. The hotel staff stopped is and informed us that because hotels.com was providing a refund due to poor service, and we had stayed for a few hours and would now need to pay again for our stay. I attempted to call hotels.com and went back and forth for over 6 hours. We missed our tours and lost an entire day in Beijing as the hotel would not let us leave until we payed again. They threatened to call the police multiple times. There was a language barrier and it was very difficult to communicate what had happened. Hotels.com was of no help during this time. I was on the phone with hotels.com for a total of 307 minutes. please please do not even try to stay here and have the same terrible experience we had. Absolutely worst experience of our lives.
Report loose faucets and broken shower door handle on first day, but never got fix during our stay. Also they only get us one key not very convenient. One day they spilled some water on floor not even mopped. Other than those problems everything is great.
Honestly, I would not recommend this property not even as the last option. Bathroom was full of mildew around shower, towels were old. Heavy cooking smell 24/7 around hallways. Entry lobby to building was nice. Only one person spoke English.
Bom espaço e boa localização mas nem tudo funciona
Os quartos são espaçosos, uma da camas era muito dura, solicitei a troca mas disseram que não tinha outra cama e nem outro quarto disponível, o ar condicionado não funcionava corretamente, solicitei que fosse verificado mas não houve solução, a sorte é que os dias não estavam tão quente.
Os funcionários não falam inglês. A localização é muito boa, há restaurantes (fast-food), supermercado, farmácia, metro a menos de 200 metros do prédio.
เข้าพัก 6 คืน, พฤษภาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
18 พ.ค. 2019
L'appartement est très bien situé, dans un quartier agréable, proche des commerces et d'une station de métro. Nous y avons été très bien accueillis et le personnel était charmant et disponible. L'appartement est calme avec une très bonne literie. Toutefois, l'appartement aurait mérité un sérieux rafraichissement.
The hotel/apartment was great and we really enjoyed our time there. The bathroom could do with an update but we have no complaints. The girls at reception and the chambermaid were extremely friendly and helpful.
If you like dirt, dust, mould, run down, ripped sheets, an air con that doesn't work and paying a large amount of money for it then this is the place for you, dont be fooled by the photos like i did, however location was good for getting to all the places we had on our itinerary, trust me ! You can find better for the money.
This location is very convenient, a short stroll to subway, supermarket just across the road and some restaurant around. Wangfujing shopping mall is only couple station away, can be reached by walking as well. For a week stay with family in here is very good as they has washing machine to wash the dirty cloth. The service is good. Staffs are friendly and helpful
The location is convenient (3 mins to the subway, really), the room is big as described as website, the cleanness of the place is over expected, and the workers there are super friendly. The only concern from me is that the towels look not in the white color as they are supposed. Recommend this place if you are going to Beijing.
The apartment was spacious, but despite we informed that we were 3 people (2 adults and 1 teenager) there was just one bed ready when we arrived. Also, we had to sleep in the first night with open window (despite temperature of - 6oC outside) due to smoking odor (despite the property claims to be no smoking environment). Also, there were just 2 towels at the bathroom. These three points were corrected for the second and third night. One problem is that the reception is on the 9th Floor, and to go there it is needed a key to release the elevator. So, the bellman has to call the reception and someone should go down to take us to the 9th Floor, what takes some time. Command of English of reception desk clerks was very limited. The property is well located, close to a metro station and at walking distance to the heart of Wangfuging Street (20 minutes) and Forbidden City (30 minutes). There is a 24-hour small convenience store at 100 m and a 24-hour McDonalds at 200 m, which are very convenient.