I use to live in Beaumont, I always stay at the Elegante, never again I’ll always come back to the Courtyard!!!
เข้าพัก 1 คืน, กรกฎาคม 2023
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Derrick
17 พ.ย. 2024
The only thing that was good about this property was the bed. The staff was a mess, the place was dirty, and I took a cold shower with 5” of water in the tub and a shower wand that drizzled cold water down my back.
The hotel was not up to the standard to of a Courtyard Marriott. There were multiple issues, TVs did not work, elevator were sketchy, no hot water in the shower/bath. Beds were good and the A/C works that’s the only positive.
The shower didn't work no water. Hotel a little outdated. Since I booked on Hotels.com she said sorry but cant do anything for you! Won't be staying again. Room 304
Dirty, smelled of mildew, mold on the walls in the bathroom, water stains on walls, moisture dripping from electrical outlets, floor near window in room was soft from rot in the wood.
It was not good didn't stay there first of all the elevator was broken we looked at a room it was dirty and smelled like mildew we got a refund and left
เข้าพัก 1 คืน, พฤษภาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Khalid
2 ต.ค. 2023
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Took an hour to check in, their cards we’re not working. We tried 5 rooms before the 6th finally worked. Make up stains and hair on the some of the towels by the sink.
Worst Marriot ever ! Marriot needs to pull their nose from this establishment. Elevator not working properly, no hot water, door key/ lock not working properly, bad need of remodel. Housekeeping just comes in room. Multiple issues, not a Marriot experience.
เข้าพัก 1 คืน, มกราคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jennifer
1 ก.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Walked into the room and it smells like strong mildew.
The staff was friendly but the condition of the room was not good. The carpet had a big red stain and the room had an unpleasant smell of moisture. I did not like this hotel at all.
I would not stay at this hotel. The staff were friendly but a lot of things that just weren’t great.
The room had a funky smell, no hot water, dead bugs on the sofa bed mattress, elevator was broken, no way to lock the balcony sliding door, and overall just seemed very sketchy and not well maintained.