โรงแรมและที่พักในBeaumont

"Worse customer service I’ve ever experienced at hotel!! Lady at the front desk was overly rude!! Had to sleep in a hot room due lights being out at the hotel!! Just a bad experience all around!!"

"Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great."

"Breakfast"

"Three night stay never had room serviced beds never made, trash never emptied, no clean towels. Had to go to front desk for fresh towels "

"This is an older hotel and it is badly in need of a complete refurb. At least it didn’t cost much. Staff were pleasant."

"Clean room, plenty of hot water. "

"Roaches. Saw 2 near and on the coffee maker. Gum in the carpet."

"We arrived Friday May 22nd at 4pm, we were in town for a graduation that started at 730. Upon arriving we had plans of checking in and getting ready then heading to the graduation. We were told they didn’t have the room we had already paid for but it would be ready in 4ish hours, because the people staying in the room haven’t left yet. We said fine can we use the restrooms to change and we would be back after the graduation for the room. They assured us. We packed our luggage back into our...

"Property was well maintained Excellent staff Friendly and helpful Breakfast bar was wonderful Will stay again"

"Staff was great room was nice family friendly "

"Excellent service and very clean"

"Very clean"

"Clean, good amenities "

"I wanted to stay the night to break up a long drive, and we got in late. I was given the wrong room layout from what I reserved (1 bed instead of 2), and when they realized their mistake, then called me back to the main lobby and gave me another room that was already occupied. The building is in disrepair, with broken exterior doors that do not shut, broken interior glass, broken safety room locks, and evidence of severe water damage and white mold. The property did not refund my reservation...

"Very clean "

"We found 2 roaches in our room. 1 alive and 1 dead. Our toilet stopped working in the middle of the night and we had to move rooms. Not the property’s fault but someone kept slamming a door at 2 in the morning over and over. Was not restful at all. "

"The gentleman that checked me in was friendly, the few staff that answered the phone the following days weren’t very helpful. I had left my name/number for a callback and never received one. The pictures of the hotel online do not show the actual condition; I ended up in a different hotel for the night due to the lack of cleanliness and just overall condition of the place."