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"Staff, cleanliness"

"Property was not well maintained- no working electric in vanity area, bathroom light not working, no chair at desk to use electric, not enough linen available without asking for more"

"The rooms were clean. The bed was ok. Breakfast was ok not great but ok. However, they took my credit card for incidentals and when I checked the card account after leaving they charged it $10.65 with out telling me they were going to. Upon calling them to inquite what that was they said parking fee. When I told the guy on the phone that I was not informed of a parking fee charge he said that they always tell everyone about it....well no sir they did not last night. The charge was not alot...

"I didn't have a working phone on the room, nor did my window shades work. Unable to see any daylight"

"Parking clean well kept"

"Beautiful place and amazing location! The bourbon bar was disappointing....no one waited on us (even though we were told to sit anywhere and that someone would take our order) and bartender seemed a bit overwhelmed so we left without getting any drinks. That is the only reason I didn't give 5 stars on everything. Would definitely stay there again on our next visit to Fredericksburg.♥️"

"Expedia was horrible, hotel was horrible. Tried canceling the reservation hotel refused, and Expedia didn't even help me. The hotel was pure trash but I'm actually more upset at Expedia for allowing me to have this experience"

"Excellent management and friendly staff. Quiet hotel. Parking initially problem but they were painting. Flaw: one elevator which went out of service big problem. Unlike other Candlewoods they had coffee but no hot chocolate and tea for free. Wish they had a continental breakfast or breakfast bag as part of the stay by that applies to all Candlewoods. Nice place. Would recommend"

"Very friendly and helpful staff. Very clean. Comfortable bed and bedding. Great glass-door shower. Good night lighting in bathroom. Very easy parking."

"Good"

"Room was clean and comfortable. Breakfast was good. Staff friendly and helpful. Gym was great."

"The floors need to be mopped properly between customers"

"Great hotel"

"The reception staff was welcoming and helpful, which made a great first impression. The room was clean, and the shower was well maintained with plenty of accessories thoughtfully stocked in the room. Breakfast was very satisfying, with a good selection and a pleasant start to the day. Enjoyable from start to finish."

"The place was clean, parking was right in front of my door, bed was comfortable, thought the unit was nice. I'm only there for 8 hours, just to sleep before the final leg of a 1500 mile trip. Will stay again. The only issue is that the microwave door goes into lockdown after cooking. The only way to get the door open after cooking is to pull the plug."

"This hotel was in a perfect location. The staff were so friendly and easy to talk to."

"Staff was wonderful and friendly."

"As soon as I walked it..i could smell the dirty carpets and cigarettes smells..The furniture in my room was noticeably dirty..Bathroom sink was cracked and the water was backing up..Shower head was from the year 1980..the room smelled of cigarettes..was a very uncomfortable stay..Will not recommend anyone."