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"Friendly staff, lovely room and nice to be able to pop into the bar for a drink in the evening. Breakfast is super."

"Amazing stay. The room was spotless and the service was amazing from check in to breakfast and housekeeping. Everyone was so friendly. Breakfast was fantastic all clearly labelled with allergens, everything kept topped up and the quality was excellent. Lots of options available. "

"Excellent location across the street from Minster and short walk to Shambles, good breakfast, large room, good service."

"We were there for a conference weekend. The outside of the building didn't look very welcoming, due to the black bricks, but once inside, it was lovely, welcoming and warm, the staff were attentive and nothing was too small for them. The rooms, the food everything was perfect."

"Nice looking property with decent facilities. Friendly helpful staff. Room was dusty in places. Full English was overcooked."

"Very nice stay. Great location "

"Friendly staff clean hotel home from home "

"Good range of breakfast options, the room was as described and staff were very helpful!"

"Perfect just what we needed for a two day visit to York."

"We stayed for a night for a birthday celebration. On arrival, the receptionist had informed us that we received a free upgrade on our room! The room was lovely. Lovely decor, felt cosy and very comfortable. The fridge had milk in for our use and a couple of breakfast bits which were complimentary. The reception staff also informed us that we could get free bread & eggs to make in our room for breakfast, we just needed to help ourselves. The bed was also very comfortable. Location wise, it was...

"Brilliant location, friendly staff, great apartment and plenty of shops nearby"

"Clean, well maintained property "

"Rooms are in need of an update, bathroom also very worn and in need of refurbishment."

"We arrived late evening by train so being able to enter the hotel directly from the station was a big bonus. Check in was smooth and efficient, the friendly staff gave us a complimentary room upgrade which was much appreciated. Our room was beautiful and spacious, the mattress and pillows very comfortable. Bathroom is clean and has all that you need. Location of the hotel is very central and within walking distance to all the shops and restaurants. I would definitely stay here again and wouldn’t...