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"Great, clean rooms, breakfast was delicious and staff were friendly."

"Stay here all the time. Never had any issues until this last stay. Did have ant hot water . I had tickets for concert and missed out because it was too late when maintenance came. Felt like I should've been credited something"

"Hotel was clean most of the staff was very nice and kind had a mix up with expedia and the staff regarding our booking. The manager immediately figured it out but the staff member was a little rude about it.Please ensure your staff is kind and helpful to your paying customers or this may turn others off in the future."

"Easy access and privacy"

"Nick was phenomenal! Rooms were so clean, bed was amazing!"

"Loved the location. Motel was clean and front desk person was very nice and knowledgeable. It was beside a Starbucks, which was an added bonus"

"Great affordable place"

"Great place to stay"

"Clean room, nice breakfast, free parking"

"We were in room 217 and the tub/shower was so slippery my husband nearly fell twice. No anti slip left on the tub surface. Room had peeling wallpaper and dirt marks on the walls - not s uff marks, dirt - I washed them off myself. Property is run down and no effort seems to be going into building maintenance. Oh, and the hallway outside our room had 3 separate large spots (bigger than a sq ft) of bleached carpeting. Just tired looking."

"THEY GAVE AWAY MY RESERVED AND PAID FOR ROOM TO SOMEBODY ELSE. I HAD NO ROOM. SINCE ALL THE LOCAL HOTELS WERE BOOKED, I HAD TO LEAVE TOWN."

"I can get nit picky but I'm not going to. For the money this was a very quiet stay in a clean room with excellent owners who are super friendly. My only critiques are please have an outlet near the side of the bed to charge my phone and to offer stream service to log into rather than cable TV. The lights outside our room were so bright that my room never got dark and it made it difficult to sleep. I would stay here again when passing through Norfolk."

"Flies in room, roach on the bed, dirt/spiderwebs in room, loud music at 11PM, marihuana smell in room at midnight with window and door closed."

"Low water pressure, shower was lukewarm warm."

"Se le solicito por múltiples ocasiones al personal, el suplide toallas y papel. El cual nunca fue provisto."

"Had blood on my cover in the room I was staying in , room 1712, had to find housekeeping to get service corrected. Took pic of"

"Friendly, helpful staff Great room with beach view"

"didn't like anything at this property. do not stay here. Roaches, air conditioning units making noises like it's barely hanging on..Squeaky doors. and staff not helpful at all"

"The staff at check-in was warm, welcoming and professional. The suite was clean and well maintained. The one thing that was not up to standard was the iron, it would not steam and cut off repeatedly while using. But that was not an issue because I could have asked for an exchange but never got around to it. I would recommend Coastal Hotel and Suites to anyone, couples, families or individuals I think you will fine this place to be a repeat visit."

"The property and room was clean. I was able to get a good workout in at the gym. The staff was friendly and helpful. I only wish breakfast was until 10:00 am rather than 9:00."