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"Great rooms and staff. Shuttle service was greatly appreciated"

"Everything is always right on when I stay. This is always why I come back."

"My room was clean and the staff was friendly"

"Great location and classic upscale hotel."

"A beautiful property right in downtown Madison - close to everything! Great service, great room, wonderful breakfast - it was all perfect for our stay!"

"This palace is close to the many points of interest, where you can just walk and enjoy the rest of your trip."

"The hotel overall wasn’t too terrible, but room 231 was downright gross. It looked like it was partied in and never got a thorough cleaning afterwards. There was discolored dust completely covering the bathroom vent, black mold in the shower corners and a dirty shower floor, brown dust (maybe makeup?) caked in the corners of the countertop and the floor wasn’t swept. The bed had long black hair showing through the fitted sheet. There was residue spilled all over the lamp on the nightstand...

"We are returning guests. Once we had a good room—everything was great!"

"Clean, efficient, centrally-located for fine restaurants and the UW."