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"The bed was comfortable. The room was clean. The pillows are half the size of a normal standard pillow, so bring your own. The shower head barely worked and water pressure was very low. "

"room smelled bad… They should put air fresheners in all the guest rooms"

"Did not stay here has front desk staff was rude "

"I’ve always stayed at this hotel when I visit Missouri. This time even though my reservation said 1 day the double charged my card for 2 days. "

"Shows its age, but clean and the price was right."

"It was nice enough for what we needed. The beds were not comfortable for me, and they cut off breakfast too early. Breakfast was pretty bland and very basic, processed eggs and cereal. It was fairly clean. I've stayed in worse places but will try something else next time."

"The hotel was ok. Nothing spectacular. We usually stay at the hotel across the street because it costs less, but wanted to give this one a try because it does have a higher star rating. It is decent and nothing was terrible. It's just not as nice as the one we normally stay at for less money."

"Friendly staff, clean room"

"All good. The front desk staff was very accommodating . The breakfast had a good variety and was kept very clean"

"Staff was great and we loved the room. We will be coming back to stay again. "

"Nearby food and shops. Plus! Breakfast slight. Easy check in with expedia."

"The staff were friendly, the room was clean, the shower was very good."

"Great breakfast! "

"All was fine..just not as clean as you would expect anything whote was dingy "

"If you are desperate and need a room for the night then this could be the place for you. The hotel is very dirty. You can see the filth in the shower, toilet seat. I had to got to the store and clean my room. The tv remote head sticky. Who knows when or if the bed sheets were changed. I had to use my sweater for a pillow. They serve breakfast but I didn’t eat it. "

"a cup of coffee was 4.65. Complimentary coffee was not available.............drove to Quick Trip and spent 2.49. Hotel was ok but the 4.65 for Starbucks won't work for us."

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"The staff was extremely helpful. The room and facilities were very clean. We could not have asked for a better experience."

"My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did."

"Great location, love the pond behind the hotel, great for a morning walk"