At Panbil Residence Serviced Apartment, relaxation meets convenience. Guests unwind with massages at the onsite spa, enjoy cocktails from the poolside bar, and explore the surrounding area using complimentary bicycles.
Batam is home to Panbil Residence Serviced Apartment. Batam Centre Ferry Terminal and Eska Wellness Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Panbil Nature Reserve and Drak Bike Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Batam travel guide
Jalan Ahmad Yani, Panbil Estate, Muka Kuning, Sei Beduk, Batam, Batam Island, 29433
What's nearby
Eska Wellness Spa
1 min walk - 0.0 km
Panbil Nature Reserve
13 min walk - 1.2 km
Kepri Mall
5 min drive - 2.3 km
Batam Centre Ferry Terminal
11 min drive - 7.5 km
Nagoya Hill Mall
16 min drive - 8.9 km
Getting around
Batam Batu Besar (BTH-Hang Nadim)
19 min drive
Restaurants
Andaliman Restaurant
3 min walk
Coffee Town Kaya Toast
17 min walk
Pujasera Batamindo
6 min drive
RM Sederhana Panbil
14 min walk
Pujasera Town Center
6 min drive
About this property
Panbil Residence Serviced Apartment
A full-service spa, an outdoor pool and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences, such as a sitting area and an electric kettle, and other amenities include a balcony and premium bedding.
Panbil Residence Serviced Apartment offers 334 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and stovetops. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.
This Batam aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include body scrubs, body treatments and manicures and pedicures.
Return airport shuttle (surcharge) from 11 AM to 7 PM at scheduled times and on request
Free self parking on site
Limited on-site self parking
Family friendly
Children stay free (see details)
Children's pool
Kitchenette
Electric kettle
Hob
Refrigerator
Dining
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Bedrooms
Premium bedding
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Towels provided
Living spaces
Living room
Separate sitting area
Entertainment
55-inch LED TV with cable channels
TV in common areas
Outdoor areas
Balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Designated smoking areas (fines apply)
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Free local calls
Free newspapers in lobby
Grocery/convenience store
Hair salon
Luggage storage
Phone
Safe
Safe at front desk
Things to do
Children's pool
Free bicycle rentals
Gym
Ropes course
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
1 building
16 floors
334 units
Built in 2017
Free bicycle rentals
Garden
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 17
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: IDR 150000.00 per vehicle (return)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Does Panbil Residence Serviced Apartment have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Panbil Residence Serviced Apartment?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Panbil Residence Serviced Apartment on 12 Mar 2026 start from ฿1,320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Panbil Residence Serviced Apartment pet-friendly?
No, pets are not allowed at this property.
How much is parking at Panbil Residence Serviced Apartment?
Self-parking is free at this property.
What time is check-in at Panbil Residence Serviced Apartment?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Panbil Residence Serviced Apartment?
Checkout is at noon.
Does Panbil Residence Serviced Apartment provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 11 AM-7 PM on request. A fee of IDR 150000.00 per vehicle applies.
Where is Panbil Residence Serviced Apartment located?
Situated in Batam, this spa aparthotel is within 1 mile (2 km) of Eska Wellness Spa and Panbil Nature Reserve. Kepri Mall and Drak Bike Park are also within 3 miles (5 km).
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Reviews
Panbil Residence Serviced Apartment Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 56 out of 127 reviews
10 - Excellent
56
Rating 8 - Good. 48 out of 127 reviews
8 - Good
48
Rating 6 - Okay. 18 out of 127 reviews
6 - Okay
18
Rating 4 - Poor. 5 out of 127 reviews
4 - Poor
5
Rating 2 - Terrible. 0 out of 127 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Chin Chin
19 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Always my trusted home away from home when I'm in Batam. Good service and generally well maintained.
Chin Chin
Stayed 2 nights in Dec 2025
6/10 Okay
RUPHERT
11 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Room is good
Amenities So So
Breakfast limited and not so good
RUPHERT
Stayed 1 night in Nov 2025
10/10 Excellent
Morten
26 Apr 2025
Liked: Cleanliness, room comfort, communication
Nice stay
A nice stay. Clean, friendly, and comfortable.
Morten
Stayed 3 nights in Apr 2025
10/10 Excellent
Ariffin
12 Oct 2025
Liked: Cleanliness, room comfort, communication
Excellent rooms though wish there was a chair with the couch as well for my room
Ariffin
Stayed 1 night in Oct 2025
8/10 Good
SIVA UTHIRASWAN
20 Apr 2025
Liked: Cleanliness, room comfort, communication
Panbill holiday stay
A great place to stay with family. Very comfortable. Night Close eyes then open already mg.very nice. Buffet breakfast not many varieties.
The serviced apartment is surprisingly clean and nice. Very comfortable for the family. One minor comment is the guests from serviced apartment cannot ask for towel when visiting the pool at the hotel.
Jimmy
Stayed 1 night in Jun 2024
10/10 Excellent
Jonathan
1 May 2024
Liked: Cleanliness, room comfort, communication
Wonderful return 😍
Visited again in 2024 with my wife after a positive solo experience in 2018. Was worried about the recent negative reviews, but everything was as positive as I remember!
Rooms were clean, the pool deck is beautiful, and the hotel staff were all very helpful and approachable! There is also a nice lemongrass theme to the smell of the whole place that I really love!
Was also pleasantly surprised to see the addition of Lia bakery, which had really awesome pastries!
Only downside is I seem to remember there were more options for lunch within the hotel 6 years ago, but I guess now there's gojek food and grab food to order delivery from, so not a big deal!
My wife and I really enjoyed our stay, and would love to come back!
Jonathan
Stayed 3 nights in Apr 2024
10/10 Excellent
Josie
17 Sep 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The reception staff were exceptionally impressive with their friendly attitude and their motto “service with a smile “. They were polite answering my questions and even offered places of interest. Even the shuttle transportation driver Bagas was also very friendly and polite. Seems like the staff there were happy and this in return makes the whole environment a pleasant place to stay. The room ( a 3 bedroom apartment) were big and clean. The beds were firm without giving guests backache sleeping in it. Not all accommodation that we have stayed have such comfortable beds. Breakfast was good. Definitely if we go to Batam, we will choose to stay in Panbil service apartment again.
Josie
Stayed 1 night in Sep 2023
6/10 Okay
Agnes
1 Sep 2024
Disliked: Communication
Property is old/dated. Check-in meant to be at 2pm but family room still not ready at 3.40pm. We were told to wait for another 15mins when we tried to check in. Reception tried to make good by offering us a late checkout the next day but we declined as we have a ferry to take to return home. They also tried to offer a discount for our next stay which we declined as we were not sure if we will be returning. In the end, they make good by offering a free transfer to the ferry terminal and they sent some fries and water melon juice which we did not consume as were were out the whole evening. Birthday stay was ruined due to the unpleasant check-in experience.
Agnes
Stayed 1 night in Aug 2024
10/10 Excellent
Moleya
22 Nov 2022
Liked: Cleanliness, room comfort, communication
Awesome Stay
Superb stay - family love it so much.
Will return for next trip.
Moleya
Stayed 2 nights in Nov 2022
8/10 Good
Hong Wei
30 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment
Hong Wei
Stayed 2 nights in Jun 2024
10/10 Excellent
Greg
19 Jul 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Good stay. Room very clean. Breakfast have all kind of food. Everything excellent.
Jun
Stayed 1 night in Apr 2018
10/10 Excellent
Ghim Lee
5 May 2025
Liked: Cleanliness, property conditions & facilities, communication
It has provided queen size bed in 2 bedroom as per our request for my family of four.
Only improvement needed is to provide pots and pans, knife and cutting board.
Having a kitchen but no proper kitchen tools serves no purpose.
Ghim Lee
Stayed 1 night in May 2025
10/10 Excellent
Rupert
20 Oct 2023
Liked: Cleanliness, room comfort, communication
Panbil Residence Serviced Apartment Batam,
used as base before joining vessel
Rupert
Stayed 2 nights in Oct 2023
10/10 Excellent
eunhee
15 Apr 2022
Liked: Cleanliness, room comfort, communication
So clean, nice green view, good location between two malls and wonderful breakfast! Only its a shame that there are no some fry pans and pots to cook.
Didn’t really fancy too much in this hotel. Breakfast a lot of food didn’t replenish shortly after all were taken off. Distance a bit far from shopping location. Necessities not fully provided. Short of hand towel. My frd’s room short of safebox, bowls, wardrobe light not working. Hotel can consider to provide comb, body lotion if possible.
Verified traveller
Stayed 2 nights in Jan 2020
8/10 Good
Ravindran
26 Jan 2020
Liked: Cleanliness, room comfort
This my first time coming to this hotel . The hotel is good but need to go out to take taxi and no near by coffeeshop or min Mart .
Second thing quite disappointed about when I checked in my room no wifi . I inform the reception they say somebody is coming but we waited 1 hour nobody turn up and waste my time . Then we went go and come back almost 7pm there is wifi .
Lastly breakfast. Just image we only eat bread and cold drink . No coffee at all even the waiter did not top up and most the food totally empty .
Sorry to said this hope I don't come to this hotel again
Thank u
Food was really good. How can I forget that Margerita, loal orange juice and mouth watering italian pizza.
Lake view and the town view was superb.
Overall okay for the paid amount except cleanliness. First sight sink in the bathroom was filled with water and comods were not cleaned. Had to ask for two times to get it cleaned