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"The rooms smell pretty bad"

"Paid for a suite and got a regular room. Could not get refund because I booked through Expedia. Fairfield inn gave away my prepaid suite and put me in a standard room and compensated me by throwing me bags of chips from their overpriced food shelf. Will not do Expedia again and will not do Fairfield inn again. The clerk at Fairfield inn also did the same thing to my friend until he demanded a suite that he paid for and they gave him one after telling him one wasn’t available. The clerk lied to...

"The facility and the room were wonderful. Very clean and spacious. The breakfast was another matter. In need of a serious upgrade in quality."

"Excellent service"

"Mildew smell on 3rd floor, carpet was wet in the room, ceiling was obviously leaking. Shower was filthy."

"The moment we checked in, there was a strong moldy smell throughout the property and our room. The room itself was dirty and did not feel clean or well-maintained. One of the main reasons we booked this hotel was for the pool, only to find out after arriving that it was out of service. There was no notification before check-in, which is completely unacceptable. Had we known, we would have booked elsewhere. To make matters worse, the staff was unfriendly and unhelpful. When I asked the manager...

"The staff were very welcoming and friendly. Breakfast was great"

"Staff was very friendly. Room was very clean."

"Great for a quick stay!"

"Very clean. Nice stay."

"They have to clean. Seems like someone literally just left the room right before I went in."

"If you are looking to stay at the Italy Inn, you should know that it is the upstairs of a large convenience store. Not much there in ways of amenities or scenery, but it will do in a pinch. Room was clean and inexpensive. We were staying there for a local bike ride in Italy, Texas. Far from luxury, but good enough to get the job done"

"I couldn't see the TV from the bed - that would be the only thing I would change."

"Room smelled like mildew and AC couldn't keep the room cool."

"nice place to stay."

"Cheap, clean, comfy, and effective! I enjoyed my stay here on short notice! My room had a coffee bar and the towels were folded into cute fans or shell like patterns! Incredible detail and comes with conditioning shampoo dispenser, body wash and hand soap! My favorite part of my stay is the tv!"

"Horrible property, has bed bugs and all other bugs in the room , the room wasn’t cleaned and the blankets were disgusting."

"Every thing was good and the lady at the front desk was great."