Chateau Vaptzarov Hotel

4.0 star property
Mountain retreat where kids have room to play while parents find relaxation at two different pools - the perfect balance of family fun and adult downtime

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Chateau Vaptzarov Hotel, nestled in the mountains, offers peaceful surroundings. Enjoy a breakfast buffet, coffee at the cafe, or relax in the garden. Features indoor and outdoor pools, a playground, laundry facilities, and free parking. Staff are praised for their helpfulness.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Check-in

Check-in start time: 2 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 8 July 2025 to 7 July 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 45.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 75.00 per vehicle (one way)
  • Rollaway bed fee: EUR 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash

Frequently asked questions

Does Chateau Vaptzarov Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Chateau Vaptzarov Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chateau Vaptzarov Hotel?

Self-parking is free at this property.

What time is check-in at Chateau Vaptzarov Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Chateau Vaptzarov Hotel?

Checkout is at noon.

Does Chateau Vaptzarov Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75.00 per vehicle applies.

Where is Chateau Vaptzarov Hotel located?

Situated in the mountains, this hotel is within a 15-minute walk of Museum of Otets Paisii Hilendarski, Velyanov’s House and Sveta Troitsa Church. House Museum of Neofit Rilski and Paisii Hilendarski Historical Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

9.2

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 19 reviews
Rating 8 - Good. 4 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

Reviews

Verified

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for price

Excellent place good service, the owner was there all the time for us and drove us every day to ski. Free breakfast, not kosher, good location. Worth the money. לא כשר כרגע
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, with good location. They have free rides to the ski mountain.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Nikola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

This is the worst experience I had in my life. Check-in was late for 3 hours. The heating was not working. The shower was broken. There was no wifi in the rooms. The food was terrible - there was chicken wings and fish fillet every day. This is a Zero star hotel.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Niki

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Ανύπαρκτη καθαριότητα - αδιάφορο προσωπικό

Το ξενοδοχείο χρειάζεται ανακαίνιση. Το πρωινό είναι ανύπαρκτο. Οι υπάλληλοι είναι παιδάκια ..νομίζω ότι πρέπει να ήταν 15 ή 16 χρονών.....που δεν καθαρίζουν καλά, παίζουν και γελούν την ώρα που σερβίρουν τους πελάτες. Τα τραπέζια του πρωινού ήταν βρώμικα..σκουπίζουν το τραπέζι και πετάν κάτω τα ψιχουλα και πέφτουν στις καρέκλες και στο πάτωμα και δείχνουν να μην τους ενδιαφέρει καθόλου η καθαριότητα. Φυσικά και δεν έφαγα πρωινό ..γιατί φαντάζομαι πώς το προετοίμασαν.....
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel

The hotel was wonderfull, comfortable. The service was excellent. Highly recommended hotel.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

gal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון מעולה. דאגו לנו בצורה יפה מאוד. יש הכל במלון. אחרי יום סקי אפשר להתפנק בסאונה ובברכה מקורה. לשתות משקה טוב בבר של המלון.
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff is really helpful, and price for that kind od services is great. Strongly recommend!
Stayed 7 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Τα δωματια ειναι περιποιημενα και καθαρα. Οσον αφορα τις παροχες του ξενοδοχείου ηταν ελλιπείς, οπως και το πρωινο τους
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Every thing was perfect. Close to the heart of the city, warm rooms, big bathroom, pool and really good price!
Stayed 4 nights in Dec 2018
Verified

8/10 Good

theodoros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EVERYTHING OK
Stayed 5 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Ακατάλληλο ξενοδοχείο, όχι 4 ούτε μισό αστέρι αξίζει. Πρόχειρη κατασκευή, ηχομόνωση μηδέν, κακά συντηρημένη, κρύα πισίνα σε κακά χάλια το σπά σκουριασμένα σίδερα στην οροφή. Στο μπάνιο ραγισμένα πλακάκια και σπασμένος νιπτήρας , ελιπής φωτισμός. Το εστιατόριο σέρβιρε κακής ποιότητας φαγητά με τρόφιμα που ήταν ληγμένα και μύριζαν. Προσοχή μεγάλη και τζάμπα να μου έλεγαν να πάω να μείνω δεν θα πήγαινα. Μιά πολύ κακη εμπειρία.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Evangelos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

octavian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2018