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"Excellent experience! Great customer service, modern facilities and amazing restaurant."

"Low price for the hot tub and swimming pool."

"Was over charged for an upgrade was told $150 and was charged $289. They also did not send me the receipt as promised. Very upset!!"

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"Easy shuttle service to local ski hills. Pool facilities were in good shape. Very clean rooms"

"Returning to Banff after 20 years away was a dream, and Buffalo Mountain Lodge made it unforgettable. We were married two decades ago on the field right across from the lodge with Rundle Mountain as our backdrop, so staying here was incredibly nostalgic. We were delighted to be upgraded from a standard room to a suite, which made our anniversary trip feel even more special. The king-size bed was exceptionally comfortable, and we spent every evening enjoying the authentic wood-burning fireplace. The outdoor hot tub was a highlight, and the service was top-notch—they even called us five minutes after check-in to ensure we were happy! We even bought the beautiful wooden coasters from our room at reception as a souvenir. We’ll be back for sure, and we’re definitely booking the suite next time—the luxury is well worth it!"

"Excellent stay, can’t complain. Only thing to note is I had a standard single king bed room, and the bed is on a second floor in the room. Without A/C in the room, even in winter it was slightly too warm to sleep comfortably"

"Clean rooms and friendly staff"

"The room was ok, it smelled musty a the floor was damp under the carpet in some spots. It rained the whole time we were there and the window was leaking and soaked the area rug upstairs. The best part of staying at the Fox is the hot pool"