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"We had a great stay and enjoyed the restaurant, the fireplace was a nice touch. It’s a but away from the town centre, which was perfect for relaxation"

"Die Lage des Hotels ist okay. Das Hotel ist alt und absolut renovierungsbedürftig. Frühstückstraum ist viel zu klein. Insgesamt viel zu teuer für das was geboten wird."

"The hotel is in a great location with parking. Made walking around town easy and accessible to all restaurants and shops. Rooms are spacious though the first floor inside facing rooms feel a little claustrophobic and not so bright. Would have preferred a higher floor. Some of the staff are amazing and super helpful. While a couple of them seemed a little standoffish. Example- asked for a concierge and the young lady said she was one, but then was unable to answer any basic question about the...

"Excellent stay. Staff and amenities are top. Breakfast is really good. The coffee shop at the hotel is superb."

"wonderful service, room is clean, beautiful view"

"This hotel is in the heart of Banff National Park, so we expected the staff to be knowledgeable and provide helpful information to guests. Unfortunately, that wasn't our experience. We only found out near the end of our trip that the hotel offers complimentary local bus passes for guests. Had this been mentioned at check-in, we could have used Banff's excellent public transportation instead of driving two separate vehicles around town. It would have made our trip more convenient and...

"Very nice place with excellent views and diner"

"Higly recommended!!!"