ที่พักแห่งนี้ได้รับการรับรองโดยโครงการรับรองความยั่งยืนภายนอกดังต่อไปนี้: LEED - Leadership in Energy and Environmental Design หากต้องการทราบข้อมูลเพิ่มเติมเกี่ยวกับข้อกำหนดและการยืนยันของการรับรองเหล่านี้ โปรดเยี่ยมชมเว็บไซต์ของโครงการ
Breakfast was good except for the waiting time during peak hours where they took quite a while to clear tables and prepare the seating for us.
Room was clean. Worth staying if there is an offer that comes with breakfast and maybe the water park( do note that during my recent visit to the water park, the wave pool was not properly maintain as water was dirty and the anti slip paint all peeling off)
Will come and stay again if got chance as my family quite like it.
Room was spacious and clean, appreciated the easy access to the water park. Breakfast buffet was alright, nothing to write home about. Facilities were generally clean and well maintained
Amenities are good, very kids friendly. Breakfast buffet was average. Room is spacious and clean. Staff is helpful but need some prompting to take initiative.
Food quality is fairly low for something advertised as a 5 star - especially when compared to the westin over the road. I would rate this stay as on the disappointing side of an OK rating.
Needs more effort all round to bring it up to a hard rock hotel standard
Great resort hotel that works well for families. Breakfast buffet is excellent - you could stay a week and have an entirely different delicious meal every morning. The two restaurants are great as well, makes lunch and dinner easy without going anywhere.
Staff are always super helpful and friendly - I cannot state this enough.
Rooms are clean, large and comfortable. It's also nice to walk into a fresh room with music playing - a cheerful welcome.
Our family especially enjoys the pool, splash park and giant chess. I like the band in the evening.
For a good short getaway for family with young kids and seniors, Hard Rock Desaru can be a good option.
Morning breakfast has a decent spread.
The nearby beach was great with fine sand that was perfect for the kids to play in. One can spot little hermit crabs along the beach as well which kept the kids entertained.
Overall, it was a fun and relaxing family getaway with a good mix of beach time, activities, and good food nearby.
The swimming pool was great for the kids, they provided kids life vests so they were safe. The entrance to the waterpark was convenient. The beach was close too, can either walk for 5mins or take the hotel buggy. Parking area was close to our room, we registered during check-in and so the entry through the gantry was seamless.
However, there were locks for the toilet.
Loved the service, everything was smooth and well taken care of. The live performance was a great touch too. This isn’t my first time here and definitely won’t be my last. Thank you for the warm hospitality!
I booked a suite that cost almost $1000 usd for the night after i walked 10 mins from reception to find it, it looked like a basic room, bath with no bath salts, no mini bar, some random packets of chips, amenities in paper packets, just felt really cheap for such an expensive room, view was of some planted trees and a defunct restaurant, they want you to pay to use a pickleball court???? the rock royalty lounge is a joke, why would you even go in there it was like a corporate boardroom with a staff member eating his dinner…. the restaurant is sub par, no real coffee for breakfast, the pool had life guards blowing loud whistles at kids 2 feet away from them, plastic cups but u cant drink in the pool chairs, water park is stuff nightmares are made of, wave pool thats been broken for 4 months, paint pealing off the pool floor, half the slides broken and not operating just a weird time over all.
Love the hospitality of the staff here & the amazing stay
เข้าพัก 1 คืน, ธันวาคม 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Stuart
18 ส.ค. 2026
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
I wdisspoijting - I think this venue is probably the weakest out of all the hotels / it lacks imagination and the food quality is low - especially compared to the hotel next door (westin)
So many half touches here that could be so much better.
Kids splash park - old , bits broken , poor quality - kids shop - low on items , poor range of sweets.
Breakfast quality average , buffet dinner at weekend was ok - al a carte evening meal was very poor , wait time was long despite it being quiet and food was served like warm.
Bedrooms are excellent , tv free movies and music channels are a nice bonus.
Direct waterpark access is good - however that is dated and poor in quality .
We had high hopes for this hotel but have left feeling it was just OK - certainly no where near a 5 star hotel as advertised.
Need to go bigger and harder on the hard rock theme .