2/10 แย่มาก
TaLisa, Morrisville
เดินทางเพื่อธุรกิจ
6 ต.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
It smelled like noodles on every floor in the building. I reported that my tub was not draining and was met with the shift manager, who was overwhelmed about a shuttle service issue with other customers. She complained to another employee that she didn’t know what to do with the new Latin housekeepers because she didn’t “speak Mexican”. She then handed me two more keys to a different room, and said to another employee, “that’s it. We out of keys.” She told me she “guess” she wouldn’t see me again if the room was “straight” and if not, she assumed I would be asking for a refund. I went up to the second room (308), and the room wasn’t clean. One of the beds wasn’t made, and I had the same issue with the tub. I turned on the shower and the tub immediately began to fill up and was draining very slowly. There was a used towel on the floor. I went back downstairs and the same manager told me that I needed to contact Expedia to get my money back because there was nothing she could do. I recorded the bathtubs and took pictures in both of the rooms and showed them to her at the front desk. I checked out and notified Expedia and they contacted them to get my refund. They gave them a hard time about it, but eventually did agree. Before the checkout I had an Amazon package delivered. I went back to get it after confirmation from Amazon and Mandeeb was mocking me when he didn’t think I could see him. In the reflection he was mocking my eye lashes. I confronted him and he lied. I left.
TaLisa
เข้าพัก 2 คืน, ตุลาคม 2025