Novotel Balikpapan sits in the vibrant city center, offering family-friendly comfort alongside upscale amenities. Travelers unwind with soothing aromatherapy sessions, enjoy meals from two distinct on-site restaurants, or relax with drinks from the poolside bar.
Located in Balikpapan, Novotel Balikpapan is in the city centre and near the beach. Ruko Bandar and Plaza Balikpapan are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera. Travelling with kids? Consider Aquaboom Waterpark and BSB Beach. Visit our Balikpapan travel guide
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112
What's nearby
Bekapai Garden
1 min walk - 0.0 km
Ruko Bandar
2 min walk - 0.2 km
Plaza Balikpapan
5 min walk - 0.4 km
Masjid Agung At-Taqwa
8 min walk - 0.7 km
Kemala Beach
3 min drive - 2.1 km
Getting around
Balikpapan (BPN-Sepinggan Intl.)
21 min drive
Restaurants
DE CAFÉ Resto & Delicatessen
4 min walk
Square Restaurant
1 min walk
Happy Puppy Karaoke
4 min walk
Novotel Hotel Lounge
1 min walk
Depot Selamat
5 min walk
About this property
Novotel Balikpapan
Upscale family-friendly hotel in the city centre
You can look forward to a poolside bar, a corner/local shop and a coffee shop/cafe at Novotel Balikpapan. Indulge in a manicure/pedicure, a massage and a facial at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
Additional perks include:
An outdoor pool and a children's pool
Free self-parking
Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception
A ballroom, a porter/bellboy and a gift shop
Room features
All 198 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and deep-soaking baths
TVs with cable channels
Free infant beds, electric kettles and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli
Things to do
Arcade/game room
Children's pool
Full-service spa
Gym
Outdoor pool
TV in common areas
Family friendly
Arcade/game room
Children's pool
Fenced pool
Grocery/convenience store
In-room cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
10,333 square feet of conference space
9 meeting rooms
Business centre
Computer station
Outdoors
Barbecue grill
Garden
Outdoor furniture
Vegetable garden
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Reflexology
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 building
100% renewable energy
9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
TV with cable channels
Food and drink
24-hour room service
Electric kettle
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from January 16 2026 to February 15 2026 (dates subject to change):
One of the dining venues
Breakfast
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately IDR 181500 for adults and from IDR 90750 for children
Airport shuttle fee: IDR 180000 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 375000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan
Frequently asked questions
Does Novotel Balikpapan have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Novotel Balikpapan?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Balikpapan on 12 Mar 2026 start from ฿1,254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Balikpapan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Balikpapan?
Self-parking is free at this property.
What time is check-in at Novotel Balikpapan?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Balikpapan?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does Novotel Balikpapan provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 180000 per vehicle applies.
Where is Novotel Balikpapan located?
This family-friendly Balikpapan hotel is located near the airport, within a 5-minute walk of Bekapai Garden and Ruko Bandar. Plaza Balikpapan and Masjid Agung At-Taqwa are also within 15 minutes.
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Reviews
Novotel Balikpapan Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need to ask whether they need help carrying the suitcase or not. I think it's better to just help directly without having to ask.
Novotel Balikpapan, January 5, 2026
Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping.
Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor.
Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
Verified traveller
Stayed 5 nights in Jul 2019
8/10 Good
Verified traveller
2 Jun 2019
Liked: Staff & service, amenities
Schönes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
Nice hotel close to the centre of town with great facilities
Michele
Stayed 1 night in Aug 2018
8/10 Good
Verified traveller
22 Aug 2018
Liked: Staff & service
Disliked: Cleanliness
Good location, but hotel needs update
Great location! Hotel needs to be updated and rooms need to be cleaner
Verified traveller
Stayed 2 nights in Aug 2018
4/10 Poor
han, sg
16 Aug 2018
Disliked: Cleanliness, room comfort
Hotel located on top of hill
Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...