Balch Pond

It was the bell desk.I stood in line for probably close to an hour because they had one person working an elderly man.All by himself no help.

The room and hotel was nice but my only issue was that when the hotel got busy during edc weekend, the wifi became unusable. I came a few days before edc and had no issue with the wifi until the Friday of edc and this later until edc weekend was over.

We paid an early check in fee and upgrade to the executive suite. We were told it would only be $60 extra per night for the upgrade. They did not mention the "resort fees" though so we were surprised to be paying another $100 that we weren't expecting. Gotta read that fine print! On the other hand the location is great. Several things in walking distance. We saw the Colin Cloud Mastmind show, which was on the 2nd floor. He was great! It was entertaining and very funny! Highly recommend, as it was a great price for a Vegas show. Highly recommend going to the Sphere to see the Wizard of Oz. Worth every penny.