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"Room was nice. Very creeky floorboards which I suppose can’t be helped in an old building. We had a lovely view of a roof."

"Room was clean and suited our needs. Staff were friendly and helpful. All in all a comfortable stay."

"There are two things I did not like. 1. The mattress was very uncomfortable. I woke every morning, in pain all over; feeling like I’d been mugged and beaten up. 2.Getting in and out of the bathtub/shower was hazardous. I have arthritis in my hips and knees; I had problems raising my leg(s) high enough clear the side of the tub. The bath mat in the tub did little to prevent slipping. "

"The setting of this hotel is beautiful. The room we had was recently renovated and was extremely comfortable. The staff were great, very friendly and attentive. We will be back to Harrogate and will definitely look to stay here again. The on-site Amber's restaurant is divine, and the food was amazing."

"Great place to stay for a weekend. Room was first class, bar and food great, staff friendly and helpful "

"Parking expensive and can be difficult. Room we were in did not have blinds or net curtains and was overlooked by other windows in the hotel."

"Staff very friendly. We were overlooking a busy road. With windows closed it was ok."

"Nice room but outside balcony was covered in cobwebs and leaves. Couldn't find a way to turn the heating down and was way too warm in the room. Only one balcony door would open "

"Close the Town centre, parking spot on. Staff very welcoming, breakfast very good. Floor boards creaky hotel a littled dated but made up for it with charm cleanliness, & good staff"

"Great Inn, staff very helpful, rooms and ammenities were perfect, well priced food and drinks."

"We were given a room at the rear of the hotel which was in a converted annex. This was nicely decorated with basic amenities although we did have a shower and a bath. The accommodation was on 2 floors, with the bathroom on the ground floor and the bedroom on the first floor. This was not very convenient for us when using the bathroom during the night, especially as the stairs were steep and creaked, waking us both each time. There was one chair upstairs and one downstairs so we couldn't both...

"We stayed here a few times now and always been great. Staff are always nice and willing to help. Little thing was main meal wasn't good but can't knock our stay, can't be perfect all the time. I would recommend it to stay here "

"This is a beautiful hotel in all aspects! The breakfast was the nicest hotel I have had in a long while and I travel alot!! Perfectly situated for the coast, we visited Scarborough, Robin Hoods Bay and whitby; and for York and Harrogate. Would definately stay here again if we find ourselves in that part of the country again!!"

"Great stay in a great pub/inn in a lovely village. Originally we were looking for somewhere near York and picked this place at random – so got lucky. Decent-sized, comfortable room, the beer 'proper' Yorkshire, and the food was excellent throughout – we could have eaten almost amything on the quite extensive menu. (Watch out for some huge portions, though!) But above all, the staff were great, Georgie and the team, Joe, Katie, Simon, a special shout-out for Debbie (she knows why), and for all...

"The Black Swan in the centre if Helmsley is ideal for visiting the local area,comfortable clean and well appointed. Staff helpful and pleasant. The menus for dinner and breakfast were excellent, served fresh and hot. We had a very comfortable stay and would definitely consider booking the hotel again in future."