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"Room smelled like a dead body.. sheets were dirty. We checked in and immediately left & was informed there were no refunds! "

"Satisfied with everything"

"Great location and nice to have parking on site. Only complaint would be that you can hear a noise from the hallways. Staff was friendly and love that it is locked up at night."

"U"

"The staff was beyond helpful. Friendly, respectful, kind."

"Good"

"I am not recommending any one bathroom tube and lavatory broken , hair dryer not working carpet has every where holes"

"I stayed at the Bourbon Orleans hotel for 5 days during Memorial weekend - arrived on Thursday and left on Monday. I loved the hotels location - right behind the church in Jackson Square. The area was quiet and it was a street away from Bourbon. There is a great jazz club called Fritzel's European jazz club around the corner - like I said the location was great. My only complaint about the hotel is the hot water. The second day at the hotel there was no hot water. The hotel said to run...

"excellent location for those going on cruise close to terminal and parking and local restaurants"

"The staff were very attentive! Rooms were clean and bellmen courteous"

"A wonderful hotel near the cruise port."

"I had a wonderful experience. The staff was great. My room was wonderful. Overall an amazing experience."

"The room is too old. And there is no parking lot."

"Such a cool hotel. Interior rooms are quieter then exterior but they can control the loud cars."

"Nice hotel, convenient to many good spots by just walking (15-20 mins). Room was not so sound-proof; we could hear the next room keep laughing"

"Everything was great except one of two elevators was inoperable ehich made for extended wait times at a busy location"

"The room we stayed in was so nice and unique, it even had a record player! The staff were friendly and everything was clean and up to standards. The free breakfast was definitely a plus."

"Quaint, authentic, quiet and amazing staff. Excellent location"

"What a lovely place! This hotel oozes charm inside and out. We were delighted by the ambience and style. The front desk staff was kind and helpful, calling us cabs over and over and providing prompt action when we reported a toilet issue. Our room was neat and tidy with a comfortable bed and pillows, and excellent bathroom linens. Before booking, we were concerned about other reviews which mentioned cleanliness issues. While we found out room neat, we did notice a fine grit on some furniture (eg...

"It was one of the most disappointing hotel experiences I have ever had. From the moment I arrived, the room appeared poorly maintained. The bathroom was covered in mold, had strange stains and textures on several surfaces, and had a persistent unpleasant odor that never went away during my stay. The room itself was dusty, making it feel as though it had not been properly cleaned before my arrival. Housekeeping was also extremely inadequate. During my entire seven-day stay, the room was only...