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"Coffee should be in the rooms, my iron and ironing board were broken"

"Clean room"

"Great place to stay!!"

"Plan on paying a resort fee, valet parking and high food prices. This is somewhat expected in Boston but everything was disorganized and the staff seemed very junior and inexperienced. The bartenders first ignored me, then gave me a lecture on the rules of working customers at the bar. Glad I brought my own bottle of wine."

"Everything was perfect"

"Excellent service"

"Convenient location. Restaurant and outside dining were very ice"

"It’s a Westin with great standards. I would say the breakfast is quite expensive for what it is. I think the $20 voucher they give you probably should cover it not the additional $15 on top."

"Highly recommend"

"Everything at walking distance, including the subway. The parking very convenient Rooms very quiet and extra clean, towels and bedsheets fresh and clean everyday. Room service very efficient. The best was the staff, Sarah in particular, helpful, nice, happy they can remember our names and what we were interested on. They made us feel welcomed and specials!"

"Very nice and clean the price is good"

"Central hotel for downtown stay. Free breakfast was limited to individually wrapped muffins and danishes and an apple. Nice hotel, however, bathrooms were very small, rooms had no microwave and parking fee was expensive."

"The staff and facilities at The Dagny are top notch. The property is well maintained and kept very clean. Every staff member we met had customer service top of mind. When they discovered that my wife and I were there for our anniversary they made sure we got a suite with a view. The doorman at our day of departure, went out of his way to tell us where and how to use the train to get to the airport. Thank you Dagny staff!"

"Clean room and great breakfast."

"There was a very noisy fan right next to our room. We had to move to another room. They gave us a $10.40 discount for the inconvenience. How do I claim, this discount?"

"The pool was not open and we did not find out until after we arrived"

"Rooms were very clean and Staff were very friendly and extremely helpful. Staff would go out of their way to assist you. I asked for a late checkout, but it was not available, however, they will hold your baggage in a secure area until you're ready to leave. I brought a suit, but there was no iron available, only a steamer in the room. I did not ask if an iron was available and had to learn crash course style how to use a steamer. It's possible they have them and I just did not think to ask....

"I recently stayed at this hotel for a weekend in one of their suites, and overall I did have a good experience. The hotel itself was very clean, well-maintained, and the atmosphere was comfortable throughout my stay. One of the biggest positives was the staff — everyone I interacted with was attentive, professional, and genuinely helpful. They did their best to make guests feel welcomed, and that level of customer service definitely stood out. That being said, the amenities were unfortunately...