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"Excellent service"

"Room was clean and already cooled when entering. The bed was very comfortable. I appreciated the window shade that blocked out all the light from outside. The breakfast was good and had everything you could want in a breakfast. Easy check in check out. The fitness room had more equipment than other places I've stayed. Could use more space."

"The hotel Flooded. Tv didn't work. Horrible experience ever. Never using this service again."

"Room smelled like mildew and AC couldn't keep the room cool."

"The rooms smell pretty bad"

"If you are looking to stay at the Italy Inn, you should know that it is the upstairs of a large convenience store. Not much there in ways of amenities or scenery, but it will do in a pinch. Room was clean and inexpensive. We were staying there for a local bike ride in Italy, Texas. Far from luxury, but good enough to get the job done"

"Extra nice room and accommodations"

"The facility and the room were wonderful. Very clean and spacious. The breakfast was another matter. In need of a serious upgrade in quality."

"Staff was very helpful during both the check-in and out process. Breakfast was good and offered a variety of options. The room was clean and in good condition. Overall a good stay."

"They have to clean. Seems like someone literally just left the room right before I went in."

"Horrible property, has bed bugs and all other bugs in the room , the room wasn’t cleaned and the blankets were disgusting."

"Cheap, clean, comfy, and effective! I enjoyed my stay here on short notice! My room had a coffee bar and the towels were folded into cute fans or shell like patterns! Incredible detail and comes with conditioning shampoo dispenser, body wash and hand soap! My favorite part of my stay is the tv!"

"Staff was very friendly. Room was very clean."

"Every thing was good and the lady at the front desk was great."

"Very clean. Nice stay."

"The moment we checked in, there was a strong moldy smell throughout the property and our room. The room itself was dirty and did not feel clean or well-maintained. One of the main reasons we booked this hotel was for the pool, only to find out after arriving that it was out of service. There was no notification before check-in, which is completely unacceptable. Had we known, we would have booked elsewhere. To make matters worse, the staff was unfriendly and unhelpful. When I asked the manager...

"I couldn't see the TV from the bed - that would be the only thing I would change."

"Mildew smell on 3rd floor, carpet was wet in the room, ceiling was obviously leaking. Shower was filthy."