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"Only gripe was the constant humming in my room even when I had turned off the air conditioning."

"Good location with friendly staff. Right across the street from the train station which was great."

"Lovely staff and nice clean room"

"It was nice stay the room was big and bed very comfortable the only issue was one lift was working so it takes time to get down from 7th floor as many people in the hotel"

"Staff very helpful"

"Everything was wonderful with the exception of no air-conditioning or fans. Of course it was an unusual heat wave, but it would’ve made it a lot more comfortable. A small fridge would’ve been nice as well so we could keep our drinks cool. But the pub was great. breakfast was very nice and we had a wonderful time."

"Free coffee and drinks were very nice, AC worked well and you could actually control the temperature. No complaints, would stay again. Location is a bit outside the main part of the city but located very close to tram so it wasn't a big deal."

"Ground floor bar area is very welcoming and a relaxed space with comfortable seating."

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"Great location. Clean and good breakfast."

"Hyatt House was exceptionally clean. The bathroom and the room were lovely. The food was very good. The restaurant was great and staff member Anna was very helpful."

"I wouldn’t recommend not very helpful, the room we checked in to originally had ripped carpet dust in the wardbrodes not cleaned properly."

"Great staff. It’s just a bit noisy with construction going on at the moment."

"Staff was great!"

"The main hotel rooms are big and lovely the ‘house 2’ is definitely substandard to this. No safe, no fridge, small with like a train bathroom, no view. I wouldn’t stay in this side again. "