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"The room was large but could use a make over. "

"Room was spacious; breakfast buffet had a lot of options. Concierge was helpful and coordinated in scheduling for airport shuttle. Shuttle accepted credit charge payment with service fee (common fee for credit card users in NZ). The complementary shuttle service to the wharf was a plus! "

"NA"

"The air conditioning was unbearably hot from the moment we checked in. We tried to get the wall unit to adjust the temperature - and went to dinner hoping it would improve. However, late at night it was still too warm - so we called reception and a staff member came up and finaly adjusted it. He admitted the system is hard to manage and that people complain about it all the time. Then later that night, the lift jammed for over 40 minutes and my son was trapped inside."

"What a great location! Really positive and helpful staff . "

"The kitchen was very sparsely equipped almost to discourage any use. It did not even have a knife or a cutting board. As such, the room was very clean. "