I was very disappointed.. I didn’t know we was staying in a house with 2 other families and I didn’t even stay my whole stay that I paid for and I really need to get a refund but y’all denied access to that so I don’t think I will be using Expedia again.. I am very disappointed over all..
We were asked to leave after our first night because we brought a service animal with our party. The listing stated it was service animal friendly and that dogs were welcome, so I assumed it was safe, but was asked to leave the morning after check in.
Well I wish this property had looked as good as the pictures. We had suite 1 with the 1/2 bath and there were some black hairs in the sink. The blanket on the bed smelled kind of mildewy. The outside patio did not look like the picture online at all. The couch looked like it had been out there 30 years and was quite dirty. Also the location of the house is in an area we didn't feel 100% safe in. My 17 year old daughter and I went to a concert in downtown atlanta and I had trouble locating the key in my purse when we got back at 1:30 am.. after terrible traffic. It had been a very long day. The "office" closes at 11 (there is nowhere that you actually check in which is fine) but I called twice to leave an emergency message because we could not get into our room. The property Mgr is across the street. I also rang the bell there. Noone answered the door..or returned my calls. My daughter was getting scared and upset. I saw that both hallway closet doors were open (that have code locks on them and I assume stay shut for workers). I saw keys to all the rooms in there so was able to let us in our room. So really anyone could have gotten into our room when those storage closets were open! Found my key later in the car. People in the room beside us were smoking marijuana & it was coming through strong into our 1/2 bath (even though this is strongly prohibited by the signs everywhere) and you can hear other peoples' tvs etc.
wish i'd had time to find somewhere else to stay!
My husband and I had a great experience at The King Suites! Everything was just as advertised! The staff was very nice and welcoming, we felt like we were at home. Nicole was awesome, my 4 year old daughter made sure she gave her a hug every time she saw her. And if you guys see Cooper, give him some love, he is just the sweetest puppy ever! Thank you all for everything❤️😊
The thing I liked most about the stay was not the great amenities or the beautiful suite what I loved moxt about my stay was the quietness the relaxation and the beautiful patio