Best Western Atlanta Cumberland/Galleria Hotel

Property class: 2.5

Choose dates to view prices

You can look forward to a free breakfast buffet, laundry facilities and a fireplace in reception at Best Western Atlanta Cumberland/Galleria Hotel. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a 24-hour gym and a business centre.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿2,208
฿2,684 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Room

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Room

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Room

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, and a painting of a building on the wall.

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Smyrna, Best Western Atlanta Cumberland/Galleria Hotel is near a metro station. Cumberland Mall and The Battery Atlanta are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Centennial Olympic Park and Piedmont Park. Consider Coca-Cola Roxy Theater for a night out, and don't miss Six Flags Over Georgia, a top local attraction. Visit our Smyrna travel guide
Map
1200 Winchester Parkway, Smyrna, GA, 30080

What's nearby

  • A shopping mall with stores like Macy's, H&M, and China Bistro.
    Cumberland Mall
    4 min drive - 5.5 km
  • A baseball stadium with a large field, seating areas, and a scoreboard.
    The Battery Atlanta
    4 min drive - 6.5 km
  • The Cobb Galleria Centre building with a landscaped garden in front.
    Cobb Galleria Centre
    4 min drive - 6.9 km
  • A baseball stadium with a statue of a baseball player and the name "PHIL NIEKRO" on a base.
    Truist Park
    5 min drive - 6.9 km
  • Coca-Cola Roxy Theater
    5 min drive - 6.9 km

Getting around

  • Bankhead Station
    23 min drive
  • Atlanta Peachtree Station
    25 min drive
  • Hartsfield-Jackson Atlanta International Airport (ATL)
    33 min drive

Restaurants

  • RaceTrac
    3 min drive
  • Jim 'N Nick's Bar-B-Q
    3 min drive
  • Starbucks
    6 min walk
  • Krispy Kreme
    3 min drive
  • Zama Mexican Cuisine
    7 min walk

About this property

Best Western Atlanta Cumberland/Galleria Hotel

  • Hotel near The Battery Atlanta
  • Consider a stay at Best Western Atlanta Cumberland/Galleria Hotel and take advantage of a free breakfast buffet, laundry facilities and a fireplace in reception. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
  • You'll also find perks such as:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Express check-out, a banquet hall and a vending machine
    • A gift shop, a TV in reception and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 119 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • HDTVs with premium channels
    • Wardrobes/cupboards, fridges and coffee/tea makers

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Frequently asked questions

Does Best Western Atlanta Cumberland/Galleria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Atlanta Cumberland/Galleria Hotel?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Best Western Atlanta Cumberland/Galleria Hotel on 15 Nov 2026 start from ฿2,208, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Atlanta Cumberland/Galleria Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Atlanta Cumberland/Galleria Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Atlanta Cumberland/Galleria Hotel?

Check-in start time: 3 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Atlanta Cumberland/Galleria Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Atlanta Cumberland/Galleria Hotel located?

Situated in Smyrna, this hotel is 2.5 mi (4.1 km) from Chattahoochee River and within 6 miles (10 km) of Truist Park and The Battery Atlanta. Cumberland Mall and Cobb Galleria Centre are also within 6 miles (10 km).

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Reviews

Best Western Atlanta Cumberland/Galleria Hotel Reviews

7.2

Good

7.0

Cleanliness

6.6

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 639 out of 1613 reviews
Rating 8 - Good. 338 out of 1613 reviews
Rating 6 - Okay. 219 out of 1613 reviews
Rating 4 - Poor. 159 out of 1613 reviews
Rating 2 - Terrible. 258 out of 1613 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
They let us know after that the building did not have any hot water, had to take cold showers. And never received my deposit bank. The man at the first desk rushed the check out process and was very rude.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent breakfast on a weekend though lobby smelled of cigarettes
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
They didnt have hot water . They said they give me a Refund but the never did.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No heater, no ice, no hot water very disappointed
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled alone, and it was a nice stay for the location I needed to be near and price.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
First room was not made up. Second room smelled like mildew and it was humid in the room. I came back to my room before I checked out and housekeeping already cleaned my room and threw away my personal products in the bathroom.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be warned. This place is awful. From the smell in the hallways to the dirty rooms and hallways. I would not recommend staying here if it was the last hotel available.
Stayed 2 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Room was dirty. Pool was green. No ice machine on whole property.
Stayed 1 night in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We drove 9 plus hours from Florida to stay here in Labor Day weekend. First room we got had roaches and food on the floor. Bathroom has poop stains in the toilet. Second room we got had more food on the floor room looked like it hadn’t been vacuumed. One pillow had a dried blood stain. The desk and lamps were full of dust I had to get Clorox wipes to wipe everything down. Pool was unusable so murky and we could see algae in it from our room. I’ve stayed at best western hotels before and I was truly disappointed with this stay.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
over all the its clean but very run down
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 3 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Dirty and would never stay here again
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, this hotel was not what I expected based on the listing and photos. The room felt dated and did not appear as clean or well-maintained as I expected. There was also an unpleasant odor that made the stay uncomfortable. The condition of the room and bathroom was especially disappointing, and overall I did not feel comfortable staying there. I ended up looking for other accommodations because the property simply did not meet my expectations. I would recommend that the hotel improve the cleanliness, odor, maintenance, and overall condition of the rooms. I booked expecting a comfortable, clean stay, and unfortunately that was not my experience.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
The bathroom was very clean and updated, tables and chairs could have been cleaned better. Elevator needed to be swept. Breakfast was hot and nice selection, staff was friendly
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las camas son super comodas,todo limpio, el problema fue la alberca mis hijos me comentaron q estaba super sucia yo no la vi
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
I’m not one to write a lot of reviews but this place is horrible! From the dirty carpets that leave the bottoms of your feet black to the “love stained” chair in the corner of the room. I can only imagine what went on there! The bed…..feels a lot like sleeping on cardboard. The shower had the lowest water flow you can imagine and never gets hot. So allow plenty of time for your warm shower. I wouldn’t even consider eating the free breakfast based on the conditions of the rooms.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
We had a lot of complaints for a simple 2 night stay…pool was filthy green - no way that would pass as acceptable to use. Several small bugs in the room, room phone didn’t work, hot water in the shower didn’t work, which took them a bit to “fix” which still didn’te work so they gave us another room which was better but still not ideal. Breakfast was pretty good…and location was good for a Braves game and only 20 min from downtown.
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are ok but the isles are smelling like smoke or orle.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was nice but TV didn't work
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was extremely unclean. There were toilet plungers in the hallway and the furniture and carpet were covered with red stains and residue. Also, there is a moldy - mildew like smell circulating throughout the hotel. I called the hotel to let them know I was arriving late to check in. Instead of looking up my information to confirm, a male staff rushed me off the phone. Once arrived, the nice lady at the desk had already closed out rooms that didn’t check in. So apparently the male staff that I spoke to didn’t relay the information to her. I had to pay extra to rebook the same room.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Really outdated. Carpet has an odor. Door locks need to be more secure. Other wise just okay
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff attends to you well, but the rest of the employees don’t say good morning or anything. The hotel looks better in the pictures. The breakfast doesn’t have much variety, and the area is okay.
Stayed 1 night in Aug 2026