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"The the staff were amazing. We couldn’t fault anything. On arrival we checked in at reception to be greeted with our room information and all information relevant to the hotel such as parking and food. We were shown to our room which was lovely very comfortable bed and the shower was amazing. We popped over for dinner and had our son and grandson join us. Our grandson has a peanut allergy. They took this on board and catered for all of us. Dinner was a delight. We stayed here last year when...

"직원분들은 정말 친절했고, 아름다운 백조가 인상 깊었습니다."

"Nice pool"

"Perfect "

"Room was excellent, everything you needed, spacesious and very comfortable. The staff are very friendly and helpful."

"Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍"

"Good room, tasty breakfast and friendly staff."

"Fantastic service from all of the team. Great value good standard of food. Rooms are clean and very warm . My 3rd visit and will return "

"Long check in time and expensive bar. Lovely clean however. "

"Great price. Great location."

"Room spotlessly clean. Staffs very professional and friendly "

"Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will...

"great stay, bed comfortable and gym spa good"

"Clean and tidy hotel. Food in the bar and restaurant was good. Staff friendly and helpful."

"Lovely large room... very clean.... warm and cosy. Bed was comfy and bathroom newly renovated with a huge walk in shower. Stayed at Michelangelos before and definitely will again."

"Would usually book a hotel as moving child to Newcastle Uni but due to home match and lots of other parents moving their kids in, hotels were thin on the ground! Picked the apartments and was pleasantly surprised. Ticked all the boxes and great to have a small kitchen. Had everything we needed. Only criticism would be a lack of bedside table/shelf and the sofa wasn’t the comfiest but it was all clean and functional. Will def recommend. "

"Great location, excellent staff and food highly recommended."

"Had such an Exelent time at this hotel Breakfast was amazing there was a pool gym sauna steam room everything you need at your fingertips so I’m coming back near end off febuary staff were just amazing came with family coming back with Family so nice people come to this hotel so looking forward to coming back"

"Clean room friendly staff "