Ascot Packages (Flight + Hotel)

Very nice clean room and friendly staff. One downside there wasn’t an option to turn off the heat in the room.

Very nice hotel, very close to Westminster Abby, Big Ben, London Eye, Buckingham Palace and other highlights to visit. All within walking distance and close to the tube for other sites.

Lovely clean and comfy bed. Repair to towel rail carried out immediately. Quiet setting despite the nearness of roads. Staff on the premises very good. Bar staff and breakfast staff excellent. Booking was diabolical. AI was rubbish.

Clean room good location

We booked both rooms with Tower Bridge view but only got one with the view, when asked the staff said that Family Rooms has never had the bridge view so I dont know why they advertised it. The staff were really helpful though. But the cleanliness was below average, very old furnitures, no fridge in any of the rooms, NO Air conditioner and when asked we were provided with small table fans in each room. The Bathroom had no basic amenities at all, over all it was a disappointment. Other than the spot they are in, our experience was pretty much not as we desired. We had really high hopes.