"Hotel reception provides wrong information regarding the access to hotel , we travel by tourist bus and bus cannot access area as there is 3.5 metre bridge before we enter the hotel area and we need to use shuttle service from hotel approx 200-300
Metre away 2-3 times to transfer luggage and guests and also reception said they spent 2 hours with us as we have to pay 150 chf non receipt from local police and 150 chf from hotel for such a time spending with our group
We stayed 6 rooms minimum...
"Beautiful hotel next to Milan Malpensa airport. Airport shuttle is easy and fast. Staff is top notch, nice and friendly. The food in the restaurant is fabulous. "
"I didn't explore the area much.
But the location is near the train station. I recommend to arrive there before dark or it will be hard to find the way. The room is nice and clean.
I think the restaurant there is a famous place for the locals as well because on the Sunday night it was full booked.
The staffs are friendly and helpful.
Free shuttle to the airport took 10 mins. "
"Priced appropriately, what you might call spartan accommodations. Getting to the loft with large bed is 15 or so steps to do carefully. Needed the fan to keep cool ( late August). Can’t say what it is like mid-summer or winter. 20 minutes to airport, shuttle provided. Let them know your arrival details and they will meet you. Feels remote, quiet. I would say very safe. Pool is refreshing. Full hot breakfast, buffet. Friendly, helpful staff. "
"Very close to the Lugano waterfront. 15 minutes walk to the centre of town. Staff friendly. Breakfast buffet excellent. Hotel clean and well maintained. "
"Ein sehr schönes Hotel direkt am See. Ein wenig in die Jahre gekommen, aber sehr gut erhalten. Die Zimmer waren sehr großzügig geschnitten und sauber. Betten sehr bequem, Badezimmer topp, das Personal generell sehr freundlich und hilfsbereit, das Frühstück sehr gut."
"Unser Aufenthalt im Stay Hotel in Brunello war rundum perfekt. Das Hotel ist modern, gepflegt und ruhig gelegen. Das Frühstück war sehr gut: frisch, vielfältig und mit viel Liebe präsentiert. Besonders beeindruckt hat uns das Personal – ausnahmslos freundlich, herzlich und sehr aufmerksam. Man merkt sofort, dass hier Gastfreundschaft wirklich gelebt wird. Auch die Parkmöglichkeiten direkt am Hotel sind sehr praktisch. Wir haben uns mit unserer kleinen Familie sehr wohlgefühlt und können das...
"The room was of good standard, but the electricity went out and water was dripping from the ceiling. However, the hotel compensated by giving a breakfast coupon."
