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"Clean, friendly personnel"

"Okay for a couple of nights."

"Breakfast was great and the staff was very friendly and helpful"

"There is only one elevator and that is all the way back long walk"

"Only if need to stay meaning fund are low and you stay to yourself bring air freshener and lysol"

"Very nice rooms"

"Everything was great until we walked into the bathroom. The tub looked like it was going to fall through the floor. It was brown and cracked and very worn. Good thing we were only spending the night and didn’t really need to shower."

"Nice vibes all around. Clean and tidy. They also clean the room daily."

"The staff wasnt helpful and didnt acknowledge or help with their mess up."

"Super clean and jay and zac were super helpful. Was staying in room 433 from June 30th- july 3rd 2026."

"I’m giving this place one star only because the location is excellent. Otherwise, I would not recommend staying here. First, our room was supposed to be non-smoking, but it smelled strongly of cigarette smoke. Second, the water pressure in the bathroom was terrible—the water was barely coming out, almost drop by drop. Finally, although the room was advertised as having a queen bed, it was squeezed between three walls with no space on one side. If the person sleeping against the wall needed to...

"Great hotel"

"Clean, new, and cozy stay in a great location."

"Check in process was bad, checked in at 6:30 pm and the room was still not ready, i was offered a differed room but it was a downgrade from what i booked, manager didnt offer any Compensation"

"Overall we had a fantastic time & stay! No issues, no headaches…the staff was super warm, friendly, helpful! Looking forward to coming back time & time again! Outstanding rate & location! Shout out to the cleaning room folks!"

"Skip this hotel. Their deadlocks do not work on ANY hotel doors and the staff is aware and still checking people in. They apologized and told me to use the latch. So unsafe. I got a full refund and booked elsewhere."

"-"

"Good Location"

"We enjoyed out short stay at the Freehand in Chicago. We were originally placed in a room on the 17th floor. However, the air conditioning wasn't working so they quickly moved us to another quad room on the 4th floor. The space worked great for my family of 4 adults. We also enjoyed talking with Selma at the bar while watching World Cup games."