Search Hotels Near Arikalex Miniature Museum, Berlin

"Friendly, comfortable & reasonably priced."

"We initially stayed for 3 days and decided to extend for more than a week. Expecting that service and facility will improve . The apartment is ok which we appreciated. What was supposed to be a fun and relaxing trip became unnecessarily stressful. Check-in and support are also problematic. When something goes wrong, it becomes very difficult to resolve because the hotline is extremely hard to reach and slow to respond. For a company that relies entirely on digital access, reliable and efficient customer service should be a top priority—but unfortunately, that was not our experience. "

"No front desk No customer service at all Good luck if you need any help or assistance No microwave. Jacuzzi was broken. "

"Always had a warm welcome when passing reception and the staff were happy to help. Good breakfast selection but maybe a little over priced. Rooms were spacious and clean. "

"The room was clean and the bed was comfortable. The location of the hotel to the banhof was ideal. Rooms were up to date with features like USB ports, bluetooth, and cast/stream from your phone to TV. Breakfast was great, there was something for everyone and there is 24/7 snack or coffee service in the lobby. If you are like me and need a cup of coffee before you're dressed, I would recommend bringing your own travel size coffee maker or French press and coffee as it was truly the only thing in the room that I have come to expect but didn't have. "

"First class all the way. 5 stars for everything."

"I am disappointed with my recent stay at SANA Berlin Hotel, especially as I had a positive experience last year. The standard has clearly declined. On arrival, the apartment smelled of cigarette smoke, which is unacceptable in a non-smoking environment. Cleanliness was poor throughout , the dining table had visible marks from previous guests, and the headboard in the main bedroom had obvious spill stains, suggesting it had not been properly cleaned. Most concerning, the dishcloth by the sink was heavily stained brown, which is unhygienic and made the space feel dirty. There were also maintenance issues. The towel rail above the bath was skewed and appeared to be pulling out of the wall, giving a neglected and unsafe impression. Service was equally disappointing. For a week-long stay, I expected slippers and a robe to be provided as advertised without asking, particularly to use the pool facilities. By the second morning, when nothing had been provided, I had to request slippers and a robe myself, which should not be necessary. Overall, the apartment felt unclean and poorly maintained. This was a stark contrast to my previous stay and reflects a clear decline in standards. "

"Breakfast menu was extensive and delicious. We were grateful to receive early check in. "

"Nice business hotel in a quiet residential neighborhood. "