โรงแรมและที่พักในอาร์คาเดีย

"Room had a bad odor needed to be updated loud ac unit"

"The hall carpet was torn and terribly stained. The room flooring was stained as well. We couldn't get past the stains to say whether or not the room was clean. Breakfast was minimal."

"We arrived late in the evening on Saturday and the front entrance was locked and no one was behind the front desk to let us in. We had to wait more than 10 minutes for someone to let us in. In our bathroom, the tub drain was clogged so the bathtub kept filling with water when we showered. When we reported it to the front desk, they said they didn’t have any maintenance people available to look into it until Monday. They did give us a plunger but we had to plunge it after each person showered...

"👍"

"Good place to stay"

"Well located clean- nice bed"

"Spacious, unique and had a wonderful breakfast!"

"Hotel was decent. Had bad experience when I phoned before arriving hoping to see if could get checked in a bit early. Spent long frustrating time on the phone with a so called person that was obviously A.I. My suggestions: 1. When you use A.I. don't try to fool the customer as we can almost always tell it is A.I. 2. A.I. is not ready for prime time. I and others I talk to are having same experience. A.I. can rarely answer all of our questions. It did not offer to turn me over to a person, even...

"Quiet, clean room, curious staff."

"We loved our stay at this Springhill. We were greeted very kindly by the woman at the front desk. Our room was super cozy and spacious. The bed was comfy and the bathroom was big with a nice walk-in shower. The only thing that was not great was the shower pressure. Overall, we were very pleased and will stay at this hotel again."

"Nice rooms staff at tje front desk has ni customer service skills at all !"

"The hostess was very helpful and nice. She was very informative about the house and the area. She is definitely why I would come back there to stay."

"Cleans, professional, breakfast was good"

"During"

"A good place to stay."

"Our room was very spacious and clean! The staff is very pleasant and helpful! However, we were told by staff during our stay that this hotel would be closing as of June 1, 2026. I was very sad to hear that because this hotel is close to several areas that we frequent when we visit Winston-Salem as well as friends nearby. This stay was our 2nd and we planned to stay here during our future visits. I hope the staff has good luck in their future endeavors for employment as one lady informed me that...

"Good location"

"Parking was convenient and the room was clean."

"Ok"

"Everything went well"