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"AMAZING HOTEL. IT IS VERY HARD FOR"

"Room is a good size and very clean. Staff was nice but there was little interaction unless you ask something. We came in on a rainy day and the hotel offered to assist with our luggage from the parking lot they partner with. We ended up being dropped off by our private driver right by the Library. The location is ideal for exploring and enjoying El Centro Histórico. It is easy to catch an uber to and from to explore other parts of El Salvador (uber picks up and drops off one block away from...

"Muy bonito"

"The staff were incredibly warm, helpful and always accessible. The restaurant view was breathtaking, and the food was very tasty. I would 100% return and recommend to anyone that is looking for charm, peace, comfort and a scenic place. Explore the town, meet the locals and enjoy!"

"I enjoyed my staying at this cozy and comfortable place. Every expectation was met, I would definitely book again."

"Las habitaciones están viejas. Las Duchas son pobres, la cortina de baño es muy corta y se moja el baño. El chorro de la ducha es pobre. Por otra parte el desayuno es sobresaliente, lo rescatable"

"I was super excited to stay here, and at first, the experience was great. The dome was well-equipped, clean, and nicely presented, and the views were absolutely beautiful. However, toward the end of our stay, there was a miscommunication due to a new staff member providing incorrect information. I was also surprised to be charged for towels because of a very minimal lipstick stain. I’ve stayed at many places and have never been charged for something like that before. One thing to keep in mind...

"The hotel room. Very clean, food good staff excellent ,improvements I will say take care of the trash container on the hall way next to the elevator at 5 floor a was a strong smell, other then that, I loved"

"We loved our stay! The hotel is so beautiful inside with the lush trees and pool. Don’t miss the patio that overlooks the lake. Great service and would stay there again."

"Great location, clean and big room"

"Todo excelente, solo tienen que tomar en cuanta que no todos los cuartos tienen refrigeradora. Se debe solicitar y si hay disponible la llevan al cuarto."

"Al llegar la televisión no servía y nos cambiaron de habitación, al otro día muy temprano nos despertaron a martillazos sobre el techo del baño, teniendo una bebé de 40 días y por último, teníamos que encender la ducha y desperdiciar el agua por 15 minutos para que calentara el agua. El personal de recepción nunca mostró pena alguna. Terrible experiencia."

"The entire staff was a delight and made us feel absolutely welcomed!!"

"Awesome thank you"

"The amenities that the Hyatt had to offer were amazing. Everything was on point. Prime location if you want to explore and have fun"

"I had a wonderful stay at this resort! The property was exceptionally clean, and the staff was warm, welcoming, and always willing to help. The restaurant food was absolutely delicious, and I looked forward to every meal. I did experience an issue with my transportation pickup, but the hotel manager handled the situation professionally and kindly credited the amount I spent on transportation toward my stay. That level of customer service was greatly appreciated. Aside from that minor...

"Buen lugar para descansar"

"Clean room it could be better. No curtains, no suncover or mini roof in the pool. Sun hits you hard. Excellent staff, not too many food options. Road to the Monticello was rough, lots of dirt roads."

"Breakfast was excellent and also the food on the 10th floor"