Anzhuang Packages (Flight + Hotel)

Hotel provides free transfer service to disneyland. Hotel room is clean and staffs are friendly and helpful.

Positives: Property: The hotel is stunning and expansive. Plenty of freebies: Free 1 time minibar, foot soak, breakfast, wine and photoshoot, shuttle bus for the airport and disney. Gym: very good gym. Negatives: Housekeeping: I don't think they replaced the bedsheets in the entire 9 nights I was there and didnt take away the dirty dishes we had for days. Supplies like shower caps, bath salts etc arent replaced - which sucks since they chucked out the shower cap the first day they cleaned my room. Breakfast: Pastries tasted quite stale and the variety didn't change much at all throughout my stay. Staff: weren't very friendly. They weren't awful but could certainly be more hospitable.

The staff is very helpful, detail orientated. Xiao Hu at front desk provided tips setting up heating in the room. We appreciate the free shuttle service.

There is supposed to be free shuttle bus from the airport to the hotel, but they do not answer the phones to be able to speak to them where to pick the bus up

The rooms are clean & very comfortable , the staff are very friendly & helpful , love to stay in this hotel again if we visit Shanghai again.